SIGNAL desktop App doesn't display/receive pictures about signal-desktop HOT 5 OPEN

@sallyarmneale Is this a new behavior for you? Has anything changed recently on your computer or your network?

I see this error in your logs, which suggests that it could be something with your firewall or network:

FetchError: request to https://cdn2.signal.org/attachments/GUB7cmDtA98bGuM93NiM failed, reason: unable to get local issuer certificate

from signal-desktop.

Hi @scottnonnenberg-signal
I use a VPN for work, but have never had a problem with sending or receiving images until the end of last week - this is a change in behaviour.

from signal-desktop.

@sallyarmneale Does this happen for every attachment that you send or receive? Do things work if you turn off your VPN?

If it happens to all attachments, and it works when the VPN is off, then you'll need to talk to your workplace or VPN provider.

from signal-desktop.

I have a similar problem with the Desktop app on OSX. Images work well on the iOS app. Once I have loaded an image on the iPhone app, then it loads on the desktop app as well if i click on it a second time.

Edit: Actually, for getting the images, it is enough when the Signal app is running on my iPhone and I unlock the iPhone. Then, on the desktop, I just need to click on the blurred image again, and it shows as expected.

(I have to admit my Signal install is via homebrew.)

from signal-desktop.

@p10n Sorry about that. Could you provide debug logs from both your phone/desktop next time this happens? Thanks!

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