Comments (6)
seriously, I think it's self evident what a bad UX is this: you're using Signal, then the yellow box pops up and suddenly all your chats are gone without recourse and there's no way to bring them back. Makes no sense
from signal-desktop.
@jromero2k I'm sorry that's happening to you - that doesn't sound like intended behavior, not at all. If you re-link to the same phone, your conversations and messages should be kept around. And your Desktop should only auto-unlink if it hasn't been used in about 30 days.
Please provide a debug log (View -> Debug Log
) and we we can make sure this doesn't happen in the future. If you're not comfortable providing that here, you can send it to [email protected]!
from signal-desktop.
OK, I relinked and I'll wait in case it happens again. Thanks
And no, Desktop Signal is constantly used. Maybe the issue is caused by somehow losing/not being able to read the local data (that would explain the "Auto-download updates" setting resetting and the loss of chat logs.) Will have to wait and see
from signal-desktop.
Unlinked again, sent debuglog.txt to the quoted email
from signal-desktop.
@jromero2k We just released 7.2.1, which should prevent the auto-unlink behavior. Please update and let us know what you see!
from signal-desktop.
OK, thanks! I will update and report if I find trouble again.
An old peeve of mine is that you rarely mention any useful fixes in the Release Notes.
eg, see 7.2.1 Release Notes:
"Thanks to the performance improvements in this release, opening large group chats is faster than ever. If you're in a group with several hundred people that likes to debate the existence of parallel universes, you now live in a timeline where it takes a lot less time to show the timeline of people talking about timelines."
No mention of a potentially serious bug being fixed. Not cool, imho
from signal-desktop.
Related Issues (20)
- Desktop history can miss replies to expired stories
- Unhandled Promise Rejection Error: EPERM: operation not permitted, unlink
- Signal is misbehaving in weird ways HOT 5
- Missing buttons on zoomed-in pictures
- Jitter / stuttering when on audio calls via Linux signal-desktop-beta | follow up to issue #5819 HOT 2
- "Set Up as New Device" does not work HOT 1
- Signal crashes (doesn't open) | Ubuntu 24.04 with AMD Radeon™ gives "Cannot find target for triple amdgcn-- Unable to find target for this triple (no targets are registered)" HOT 9
- Signal on macOS often unlinks HOT 5
- Problems behind proxy since update 7.5 HOT 15
- Packaging stops working after Sonoma upgarde on M1 MacBook HOT 4
- CMD+ArrowUp edit last message doesn't work HOT 2
- [Linux] Signal Desktop allowing multiple instances to be open if minimized to tray HOT 3
- notifications not being recognized and saved in plasma notification history HOT 1
- Text is invisible in Desktop app HOT 7
- Emoji search function misbehaving HOT 5
- "Disconnected" message gone on MacOS HOT 6
- [Accessibility] Signal's UI language no longer properly communicated to screen readers HOT 6
- App icon not shown on GNOME under Wayland HOT 3
- Search functionality in Signal Desktop isn't consistent with Signal Android
- Expiry notice on latest version Linux apt HOT 1
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from signal-desktop.