Problems behind proxy since update 7.5 about signal-desktop HOT 15 CLOSED

We've released a new prod 7.5.1 and beta v7.6.0-beta.3 which both include the proxy fix. Please try them.

And for the future, we created a test plan to verify proxy support whenever we change the code in this area.

from signal-desktop.

the same issue here on linux using proxy, versions <7.5 worked fine, this one stopped to work. in my case signal reports it is offline and can't connect. in the firewall log i noticed two ip addresses that are not handled by proxy anymore (and i suppose they are signal related): 13.248.212.111 and 76.223.92.165. my proxy configuration for https is using *.whispersystems.org and *.signal.org which worked fine till the update. looks like though proxy settings is loaded correctly, the requests bypass the proxy.

from signal-desktop.

Confirming 7.5.1 production worked for me on Linux and history synced up fine

from signal-desktop.

Hi all, really sorry about this! We've reproduced the issue and are working on a fix.

from signal-desktop.

same issue here with MacOS

from signal-desktop.

I thought the beta version works though. Reporting from some authoritarian country in East Asia. Don't want to say which, but you know which one. What I separately lament is Signal doesn't seem to have a language interface for that East Asian country. Probably an issue for the mobile app version?

from signal-desktop.

Can confirm, Win
We use a batch file with Environment Variables to give the proxy information:

set HTTP_PROXY=http://<REDACTED>:8080
set HTTPS_PROXY=http://<REDACTED>:8080
start "" "C:\Users\<REDACTED>\AppData\Local\Programs\signal-desktop\Signal.exe" --use-tray-icon

Here's a Debug Log: debuglog.txt

from signal-desktop.

can confirm here with Windows 11

from signal-desktop.

can also confirm here on windows 11

from signal-desktop.

Also not working here behind proxy. I hope native support will make it to a release somehow.

from signal-desktop.

@ayumi-signal thank you for your service! I just upgraded and noticed this on Linux as well but you're already on the case

from signal-desktop.

Same issue on MacOS. It's really annoying :(

from signal-desktop.

Can confirm 7.6.0-beta.3 is working for me on Linux, thanks @supermansaga for the suggestion.

It did require linking a new device and does not have any chat history though but that's fine for me at least in the meantime.

from signal-desktop.

@indutny-signal @ayumi-signal not sure if that qualifies for another issue, but on previous versions (<7.5.0) when running the desktop app without proxy configured but being in the network that required it - the app showed a nice yellow warning that "connection could not be established". now (7.5.1) it doesn't show anything like that - it simply doesn't send/receive the messages.
of course works fine when turning on proxy

from signal-desktop.

Confirming 7.5.1 production worked for me on Linux and history synced up fine

can confirm both also for Windows

from signal-desktop.