Unhandled Promise Rejection about signal-desktop HOT 6 OPEN

@davidfraser Thanks for the debug log - it looks like you did have a crash or somehow ungraceful exit. But we don't have any information about it. If you start using the app with the --enable-crash-reports command-line argument, your future debug logs will include crash information.

WARN  2024-05-28T11:31:11.458Z cancelInflightRequests/powerMonitorSuspend: Cancelling 0 requests
WARN  2024-05-28T11:31:11.458Z cancelInflightRequests/powerMonitorSuspend: Done
INFO  2024-05-28T11:31:11.458Z TaskWithTimeout: suspending 0 tasks
INFO  2024-05-28T11:31:11.458Z powerMonitor: suspend
WARN  2024-05-28T11:31:11.458Z cancelInflightRequests/powerMonitorSuspend: Cancelling 0 requests
WARN  2024-05-28T11:31:11.458Z cancelInflightRequests/powerMonitorSuspend: Done
INFO  2024-05-28T11:31:11.458Z TaskWithTimeout: suspending 0 tasks
<crash here? no quit events>
INFO  2024-05-28T13:07:50.422Z got fast localeOverride setting null
... startup stuff
INFO  2024-05-28T13:07:50.492Z app ready

from signal-desktop.

@avi12 is this reproducible for you?

from signal-desktop.

Sadly no, ever since I terminated Signal's process and relaunched it, it's not reproducible

from signal-desktop.

I had a similar issue - the same error message, but with app.log instead of app.log.3. I couldn't see any information about app.log using icacls or takeown. I used File Locksmith from PowerToys (as recommended here) to see what had locked something in the logs directory. It found that there was a signal.exe still running, though there was no sign of it. I terminated that and Signal was able to start fine again...

from signal-desktop.

@davidfraser We'd love to see debug logs for the situation you've described. It seems like Signal Desktop is taking too long to shut down, and also not properly detecting a second instance before starting up!

from signal-desktop.

OK, this only happened once yesterday - here are the logs I can get, but it seems they only include the new session, not the dead one: https://debuglogs.org/desktop/7.10.0/e08e4d3bf90f6d897ca438498dfcb1b629edddc66fa26163b18c6f52cfa870e1.gz

from signal-desktop.