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taunometsalu avatar taunometsalu commented on July 25, 2024

Sorry for late answer. There was a performance issue with many concurrent users. Can you please try again, it should be working now.

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NeonatalResearcher avatar NeonatalResearcher commented on July 25, 2024

I'm having the same issue with Clustviz. Having been trying most days recently and the page loads but then seems to crash and I can't upload any data.
Is this likely to be resolved?

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taunometsalu avatar taunometsalu commented on July 25, 2024

We have got similar reports from multiple users, but so far we don't know what exactly causes the issue. Some users have got it working with another computer or browser.

We are also planning a server configuration change during next weeks which will make the websocket connection more stable. It may solve the problem.

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taunometsalu avatar taunometsalu commented on July 25, 2024

We made a major configuration change to the server, please check whether it is working for you now.

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