View the full Build a Web Messaging Chatbot calling an AWS Lambda via a Genesys Cloud Data Action article on the Genesys Cloud Developer Center. This Genesys Cloud Developer Blueprint demonstrates how to build a chatbot using Genesys Cloud's Web Chat capabilities and integrating that chatbot with an AWS lambda.
This Genesys Cloud blueprint demonstrates how to build a Web Messaging-based chatbot using Genesys Cloud's Web Messaging capabilities and integrating that chatbot with an AWS lambda.
This blueprint also demonstrates how to:
- Build a bot Genesys Cloud Architect flow that can be integrated with a Genesys Cloud Architect inbound message flow.
- Build an inbound message Genesys Cloud Architect flow.
- Expose the the inbound message flow for consumption using a Genesys Cloud Web Messaging widget.
- Integrate an AWS Lambda in the inbound message flow using a Genesys Cloud Data Action.
- Deploy both the AWS Lambda, all AWS IAM roles and CX as Code components all from within a single Terraform/CX as Code project.