Comments (8)
libdgg
commented on June 14, 2024
@AGCooper @rotated8 The CI will be named BLACKCAT but please add or send alternate names for Blacklight. Here is what I heard in our meeting but want to make sure I get everything.
- Blackcat
- Library Search
- Library Catalog
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libdgg
commented on June 14, 2024
KB article for the Blacklight Risk Matrix - KB06868
https://emory.service-now.com/nav_to.do?uri=%2Fkb_knowledge.do%3Fsys_id%3Dcf090e2b97fbfc94f5749934a253af06%26sysparm_stack%3Dkb_knowledge_list.do%3Fsysparm_query%3Dactive%3Dtrue
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lisahamlett
commented on June 14, 2024
KB Submission SUB12306 is awaiting for review/revision by Doug.
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lisahamlett
commented on June 14, 2024
Rose is working on the CI
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lisahamlett
commented on June 14, 2024
Once I have the CI, I can work with Tony on paging
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libdgg
commented on June 14, 2024
@lisahamlett submitted the CI request form. Once that is fulfilled the CI will be in place and the ServiceNow KB articles can link to the CI.
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libdgg
commented on June 14, 2024
I am meeting with Rose Harris this morning and hope to be able to update this ticket after that.
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libdgg
commented on June 14, 2024
@lisahamlett @lovinscari @tmiles2 @AGCooper
The CI is setup in ServiceNow with the assignment group of LIB: Core Systems and dependencies on Shibboleth, Alma and Primo so I'm closing this ticket.
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Related Issues (20)
- Draft the Blacklight Change Management Toolkit
- Confirm and implement requirement for system monitoring and alerts
- Change the name of the dlp-alert channel to encompass AWS CloudWatch alerts HOT 3
- Determine MVP, timeline, and scope for production launch
- Documentation - System Alerts HOT 2
- Support: Identify system monitoring and alert resources HOT 2
- Where should system and alerts documentation be captured? HOT 1
- Where do we create a set of SOP’s (e.g., AWX general knowledge) HOT 1
- Support: Definitions for Hard and Soft Alerts HOT 3
- Support: Definitions for AWS Alerts HOT 3
- Support: AWS Alert Review HOT 4
- Support: Knowledge for Monitoring Matrix HOT 3
- Knowledge for Infrastructure Playbook HOT 1
- Knowledge for Operational Support Playbook HOT 1
- Review changes to timeline and scope with Executive Sponsor HOT 1
- Review interdependencies of discoverE HOT 3
- Develop a high level training plan identifying all training needs that have been presented and information that needs to be updated from discoverE HOT 1
- Work with product manager to finalize functional test plans for basic search HOT 2
- Meet with a member of the CCR team to review a high level communications plan HOT 2
- Record demonstration to present to SEND Team, Leadership and then distribute to all libraries HOT 1
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