Comments (2)
libdgg
commented on June 14, 2024
Documentation for Blacklight lives in the wiki.
Parent: https://wiki.emory.edu/display/BDL/Technical+Documentation
Alerting: https://wiki.emory.edu/display/BDL/Monitoring+and+Alerts
The documentation for this ticket will be managed via Tickets #39 and #41
from blacklight-launch.
libdgg
commented on June 14, 2024
The team met today (8/3/21) and built out the wiki space for Operations, Monitor and Alert Definitions and AWS Alerts. We revisited the previous discussions and drafts we had for operations planning and completed a first draft of identifying system monitoring and alerting resources and making the wiki pages for that content. Today's work supports subsequent tickets where we will continue to refine our support workflows and alert work and build on our first drafts in the wiki. The team feels this ticket can close as it served the purpose to get the documentation for support in flight and ready for other tickets to follow.
https://wiki.emory.edu/display/BDL/Operations
from blacklight-launch.
Related Issues (20)
- Draft the Blacklight Change Management Toolkit
- Confirm and implement requirement for system monitoring and alerts
- Change the name of the dlp-alert channel to encompass AWS CloudWatch alerts HOT 3
- Determine MVP, timeline, and scope for production launch
- Support: Identify system monitoring and alert resources HOT 2
- Where should system and alerts documentation be captured? HOT 1
- Where do we create a set of SOP’s (e.g., AWX general knowledge) HOT 1
- Support: Definitions for Hard and Soft Alerts HOT 3
- Support: Definitions for AWS Alerts HOT 3
- Support: AWS Alert Review HOT 4
- Support: Knowledge for Monitoring Matrix HOT 3
- Knowledge for Infrastructure Playbook HOT 1
- Knowledge for Operational Support Playbook HOT 1
- Review changes to timeline and scope with Executive Sponsor HOT 1
- Review interdependencies of discoverE HOT 3
- Develop a high level training plan identifying all training needs that have been presented and information that needs to be updated from discoverE HOT 1
- Work with product manager to finalize functional test plans for basic search HOT 2
- Meet with a member of the CCR team to review a high level communications plan HOT 2
- Record demonstration to present to SEND Team, Leadership and then distribute to all libraries HOT 1
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