Comments (2)
Hi, @filippo1996 I have found solution for this problem that I have also noticed.
You need to copy trigger Event - Ecommerce Events GA4 in gtm and remove from Event name select_item|
Then set this trigger for remarketing tag.
This is bug because on item click this event is sent and adds delay. Should be fixed @duracelltomi
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The root cause of this behavior is usually something different in your GTM container or on your website.
When someone clicks on a product in a product list, GTM4WP stops the browser from navigating the user to the product detail page so that it can signal GTM to fire tags related to the select_item event. Now two events can happen:
#1 GTM can fire all related tags quickly and GTM4WP can redirect the user to the product detail page quickly
#2 Something slows down the process, in that case GTM4WP instructs GTM to only wait for 2000ms and just THEN will the user redirected to the product detail page
I am managing some Woo sites where case #2 almost never happens, clicks work quickly with GTM4WP.
So there does not seem to be a single "fix" for that as it could be many factors that causes case #2 to happen.
What I could do is to give more control over the timeout, this way, you could set a lower value by accepting less captured data for the select_item event.
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