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Comments (3)

duracelltomi avatar duracelltomi commented on August 17, 2024 1

Hi,

Could you test one thing before we dig deeper?
In GTM4WP plugin settings, change GTM ID to GTM-XXXXXX (before that save the original value to somewhere).

Check clicks after you update the GTM ID with this dummy value.
Let me know if this solved the issue

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duracelltomi avatar duracelltomi commented on August 17, 2024 1

Hi,

It could be something in your GTM container or something that is interfering between Borlabs and GTM

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HWR1234 avatar HWR1234 commented on August 17, 2024

Hi @duracelltomi ,

thank you very much for your fast reply.

First I changed the GTM in your Plugin without any changes in the link behavior.

Afterwards I changed the GTM in our Cookie Plugin (Borlabs) to the Dummy ID

The links are not blocked any longer.

I am sorry to ask you, I am not really into IT/ web development:
Does it mean, that there is something in the GTM-Container, that blocks the links?
It has nothing to do with your plugin?

Thank you in advance.

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