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znuny-sublime's Introduction


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Znuny

Znuny is a continuation of the ((OTRS)) Community Edition (version 6.0.30) which was declared end of life (EOL) at the end of December 2020.

The primary goal for this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.

The second goal is to reestablish a connection to the community.

License

The project is distributed under the GNU General Public License (GPL v3) - see the accompanying COPYING file for general license information. If you need more details you can have a look here.

Documentation

You can find documentation here. The source code of Znuny is publicly available on GitHub.

You want to get in touch?

Software requirements

Operating system

  • Linux (Debian or Red Hat preferred)
  • Perl 5.16.0 or higher

Web server

  • Apache 2 + mod_perl2 or higher (recommended)
  • Web server with CGI support (CGI is not recommended)

Databases

  • MySQL 5.0 or higher
  • MariaDB
  • PostgreSQL 9.2 or higher
  • Oracle 10g or higher

Browsers

  • These browsers are NOT supported:
    • Internet Explorer before version 11
    • Firefox before version 31
    • Safari before version 6

Vendor

This project is mainly funded by Znuny GmbH, Berlin. If you need professional support or consulting, feel free to contact us.

Znuny Website

znuny-sublime's People

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znuny-sublime's Issues

Set correct chmod for shell files

        <File Permission="644" Location="scripts/DbsSla.sh"/>
        <File Permission="644" Location="scripts/ServiceLineStats.sh"/>
        <File Permission="644" Location="scripts/SLAStats.sh"/>

Shell files should get 755 by default

<File> tags created with wrong permissions

When creating the SOPM file list with strg+alt+z, f the permissions do not pass the code policy. The generated permission is 644, required is 660 by the code policy.

Refactor folder selection

Currently the folder selection for the different shortcuts has some weak points:

  • Current active folder has to get selected manually
  • Currently the top folder is the start point for building folder selection which doesn't match the workflow of all devs
  • Folder selection code is duplicated in multiple plugins

Therefore these changes would be desirable:

  • Auto detect current folder by checking the current opened / active file
  • Add a config to define the starting level of folder selection
  • Create central function which handles folder detection

Additionally it would then be possible to add a shortcut to that pasts the extension name ๐Ÿ˜

STRG + Z + F - file list wrong on windows

Hi,
the filelist which is generated on windows fails.

    <Filelist>
        <File Permission="644" Location="var\httpd\htdocs\js\blub.js"/>
        <File Permission="644" Location="var\packagesetup\blub2.pm"/>
        <File Permission="644" Location="Kernel\Modules\blub3.pm"/>

I think we need to replace \ by / or something like that.

Best regards,
Rolf

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