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theInternauts avatar theInternauts commented on June 12, 2024 1

I think I can recreate the bug; but only intermittently.... If you use the camera and capture a photo every executes as it should. But, sometimes (not always) choosing an image from the on-device photo library will result in the image not "developing" on screen even though it will still be processed and saved into the library on-device. I am not sure; but it seems like the "developing" failure occurs with lighter images--that could be my imagination, though.

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theInternauts avatar theInternauts commented on June 12, 2024 1

Note to self: it appears to be a race condition. It's hard to reproduce. Choose an image from the image picker to "develop" and, BEFORE the animation completes, quickly choose the newly created, resulting image from the image picker to re-develop as quickly as possible . If you wait for the second development process you may see the empty frame.

Best guess: this is probably related to multithreading and a background process. More later.

NOTE TO CONTRIBUTORS: Please let me know if I'm too chatty in these comments. I can record my troubleshooting train-of-thought elsewhere if this is too verbose.

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theInternauts avatar theInternauts commented on June 12, 2024 1

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theInternauts avatar theInternauts commented on June 12, 2024

I'll keep an eye out for this one.

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theInternauts avatar theInternauts commented on June 12, 2024

@zspencer we don't have any information about the iOS version or device from this user, do we?

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zspencer avatar zspencer commented on June 12, 2024

No, but I would hope that we could learn how to instrument the applications such that when error reports come in we can trace them back somehow. Right now, we have a Sentry account and a Firebase account; but I am not familiar enough with the iOS EcoSystem to know how it all plays together. Perhaps check with @user512 about what he's seen?

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zspencer avatar zspencer commented on June 12, 2024

Nope! This is perfect! Keep the notes flowin'!

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zspencer avatar zspencer commented on June 12, 2024

New Report:

1.some photos gets all black results as the screenshots(it’s ok in the album)

https://groups.google.com/a/zinc.coop/g/momentpark/c/XYafyTpka-w/m/7P27oigLDgAJ

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zspencer avatar zspencer commented on June 12, 2024

No worries and no rush, we move at the speed we can safely move at.

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ErnieBarreto avatar ErnieBarreto commented on June 12, 2024

Hi, I sent in the original comment. I still get the error in this latest update (version 3.5.0).
I currently run the app on an iPhone 13 pro with iOS 16.4.1(a).
Note that I never use the camera within the app. I only ever import from my camera roll. The app usually works fine for several photos and then when the black "developed" image appears, it stays that way until I swipe the app away.

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zspencer avatar zspencer commented on June 12, 2024

Hey @ErnieBarreto thanks, that is useful! We'll keep trying to isolate and fix it!

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