Data Scientist | Service Desk Management Specialist |
Technology professional with over 15 years of experience, focusing heavily on IT service management; implementing solutions, system consulting, team leadership, infrastructure monitoring, IT service availability, process mapping and improvement, KPI development, and compliance with service level agreements established with clients. Linkedin.
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Updating ... New Projects section you will find my most recent work experience:
Implantação ITSM GLPI
PMO • Full-time
Linguagens & Tecnologias: Agil
, Devops
, PHP
, ITIL4
, ISO20000
, BPM
Projetos em destaque: Rocket, Marte
Implantação URA GoTo
PMO • Full-time
Linguagens & Tecnologias: Agil
, Devops
, BPM
Projetos em destaque: Rocket, Marte
Implantação Unidade de Service Desk
PMO • Full-time
Linguagens & Tecnologias: Agil
, Devops
, BPM
Projetos em destaque: Rocket, Marte
Front-end Developer
Web Profile • Full-time
Linguagens & Tecnologias: HTML
, CSS
, JavaScript
, Bootstrap
, Github Pages
,
Projetos em destaque: Rocket, Marte
Frot-end Developer
AE-Transportes • Contract
Linguagens & Tecnologias: HTML
, CSS
, JavaScript
, Bootstrap
, Github Pages
,
Projetos em destaque: Ignite, Bootcamp