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woocommerce-subscriptions-renewal-logger's Introduction

WooCommerce Subscriptions Renewal Logger

Determine why automatic subscription renewal payments aren't being processed despite using an automatic gateway.

To do this, the plugin logs important data around renewal events to WooCommerce log file prefixed with 'wcs-renewal-log-'.

To view the log file:

  1. Go to WooCommerce > System Status > Logs (i.e. /wp-admin/admin.php?page=wc-status&tab=logs)
  2. Select the log file with the 'wcs-renewal-log-' prefix

Requirements

Requires WooCommmerce 3.0 or newer and Subscriptions 2.3.0 or newer.

Caveat

This plugin is a diagnostic tool that should be used only for active monitoring on a site. Do not leave it active indefinitely on a site, especially not on a live site or a site with a large number of subscriptions.

For best results, enable the plugin for 5-10 minutes at a time. Then disable it and review the logs.

woocommerce-subscriptions-renewal-logger's People

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woocommerce-subscriptions-renewal-logger's Issues

Issue after updating to v2.3.7 of Subscriptions

Ticket: https://secure.helpscout.net/conversation/671077056/17529?folderId=1525049

Error:

2018-09-25 08:19:36 UTC
unexpected shutdown: PHP Fatal error Uncaught TypeError: 
Argument 1 passed to WCS_Related_Order_Store_Cached_CPT::get_related_order_ids() must be an instance of WC_Order, integer given, 
called in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscription.php on line 1758 and 
defined in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/data-stores/class-wcs-related-order-store-cached-cpt.php:86 

Stack trace: 

#0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscription.php(1758): 
WCS_Related_Order_Store_Cached_CPT->get_related_order_ids(34822, 'renewal') 

#1 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions-renewal-logger-master/woocommerce-subscriptions-renewal-logger.php(219): 
WC_Subscription->get_related_orders_query(34822) 

#2 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(286): WCS_Renewal_Logger::get_subscription_last_order(Object(WC_Order), 
Object(WC_Subs in /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/woocommerce-subscriptions/includes/data-stores/class-wcs-related-order-store-cached-cpt.php on line 86

Issue

The customer is receiving lots of failed scheduled actions since updating to v2.3.7 of Subscriptions.

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