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documentation's Issues

13/08/2020 - How to configure custom script extensions for new and existing VMs on Azure Stack Hub - Review required

πŸ“„ Title - How to configure custom script extensions for new and existing VMs on Azure Stack Hub
πŸ“† Expires - 13/08/2020
πŸ‘ͺ Team - Azure Stack Review Team
πŸ“¦ Product - UKCloud for Microsoft Azure
πŸ”— GitHub Link
πŸ”— Knowledge Centre Link

Before making any changes, make sure you're familiar with our guidelines for contributing to Knowledge Centre articles.

Gateway CIDR invalid in examples

Article title
The title of the article where you've found the problem.

How to build a virtual machine with UKCloud for VMware

Article file name
The file name of the article where you've found the problem.

articles/vmware/vmw-gs-build-vm-vcd.md

Section
The section in the article where you've found the problem.

Create a network

Describe the bug
A clear and concise description of what the problem is.

Example shows Gateway CIDR as 192.168.1.0/24 in screenshot and text.

Following the example results in a vCloud Director error message that the "Gateway cannot be equal to the network definition"

Solution
A clear and concise description of what you expected the article to say, if known.

  • Screenshot shows Gateway CIDR of 192.168.1.1/24
  • Text uses 192.168.1.1/24 as Gateway CIDR example

Additional context
Add any other context about the problem here, for example, browser used.

Automating Document Management

Summary

A more automated approach is needed to:

  • Inform article owners when a review is due.
  • Calculate if an article is older than 12 months.

13/08/2020 - How to create a site-to-site connection between Azure Stack Hub and Public Azure using the UKCloud Azure Stack Hub portal - Review required

πŸ“„ Title - How to create a site-to-site connection between Azure Stack Hub and Public Azure using the UKCloud Azure Stack Hub portal
πŸ“† Expires - 13/08/2020
πŸ‘ͺ Team - Azure Stack Review Team
πŸ“¦ Product - UKCloud for Microsoft Azure
πŸ”— GitHub Link
πŸ”— Knowledge Centre Link

Before making any changes, make sure you're familiar with our guidelines for contributing to Knowledge Centre articles.

No definition for requests

Article title
How to raise and escalate support tickets (incidents and service requests) with customer support

Article file name
https://docs.ukcloud.com/articles/portal/ptl-how-raise-escalate-service-request.html?q=incident.

Section
Incident priorities.

Describe the bug
We only define incidents here, not requests. Additionally, only the P1 says "in progress" - Usual interpretation on the backend is that if a problem is fixed and the customer wants to raise a ticket for an explanation, then it should be raised as a request, however, this is not clear in the definitions here.

Solution
Need to specify in P2-4 if it is in progress or not to be an Incident
Define a Request

Additional context
Normal interpretation of tickets by triage is: Incident is something which is currently broken. Request is asking for information, a change to config and similar.

System Center on the UKCloud platform

Article title
System Center on the UKCloud platform

Article file name
https://docs.ukcloud.com/articles/vmware/vmw-ref-system-center.html

Section
main body

Describe the bug
missing link where text says 'Further detail and guidance regarding this process can be found here.'
there is no link to the further information

Solution
add in the hyperlink to whatever the additional info is...

Additional context
Add any other context about the problem here, for example, browser used.

Where can the Heat Template be found?

Article states:
"Fully scripted repeatable deployment (HEAT template available on the UKCloud Knowledge Centre alongside this article)"

The Heat template does not appear to be available via Docs, and there's no link in the article - would it be possible to update with a link to the Heat template please?

ESRT / Penetration testing page not updated for new paperless procedure.

Article title
External security review testing

Article file name
https://docs.ukcloud.com/articles/other/other-ref-external-security-review-testing.html?q=penetration%20test

Section
Engagement and operation of tests

Describe the bug
this refers to the old way of logging ESRT/ Pen Tests, this now has a specific request offering and is paperless

Solution
update to list new procedure.

Additional context
CSE best placed to resolve this.

Hystax Guide ESXi reference.

Article title
How to migrate workloads on OpenStack using Hystax Acura | UKCloud Ltd

Article file name
ostack-how-use-hystax.md

Section
Migrating OpenStack workloads

Describe the bug
Point 4. "When any of the agents are deployed, the machine with it (or all machines on the same ESXi host where the agent is located) will appear in Hystax Acura Control Panel under customer dashboard in the Discovered state." the reference to machines on an ESXi host for an OpenStack migration appears to be an error.

Solution

Additional context

Broken links on 9 articles

I ran a link checker, and it highlighted the following articles as having broken links.
I would submit a pull request to fix them, but I don't know where they're meant to go to.

cloud-storage/cs-gs.md
β”œβ”€BROKEN─ https://www.emc.com/collateral/TechnicalDocument/docu68370.pdf (HTTP_404)

connectivity/conn-faq.md
β”œβ”€BROKEN─ http://www.cesg.gov.uk/servicecatalogue/service_assurance/CAS/Pages/Service-Requirements.aspx (ERRNO_ENOTFOUND)
β”œβ”€BROKEN─ https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/81660/PSN-IP-Address-Allocation-Guidance-v1-4.pdf (HTTP_404)

cdsz/cdsz-gs-walled-garden.md
β”œβ”€BROKEN─ https://www.ncsc.gov.uk/index/professional-service?f%5B0%5D=field_assurance_status%3AAssured&f%5B1%5D=field_assurance_scheme%3A213 (HTTP_404)

azure/azs-how-configure-powershell-users.md
β”œβ”€BROKEN─ https://docs.microsoft.com/en-us/powershell/wmf/5.1/install-configure (HTTP_404)
β”œβ”€BROKEN─ https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/azure-stack/user/azure-stack-develop-templates.md (HTTP_404)

azure/azs-how-use-azure-api.md
β”œβ”€BROKEN─ https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/azure-stack/azure-stack-provider-resource-api.md (HTTP_404)

azure/azs-how-deploy-sql-template-powershell.md
β”œβ”€BROKEN─ https://github.com/Azure/AzureStack-QuickStart-Templates/tree/master/sql-2016-ha (HTTP_404)
β”œβ”€BROKEN─ https://github.com/Azure/AzureStack-QuickStart-Templates/tree/master/sql-2016-ha (HTTP_404)

cloud-storage/cs-how-use-file-browsers.md
β”œβ”€BROKEN─ https://cas.frn00006.ukcloud.com/Docs/Cloud_Storage/AtmosHTML5.zip?AWSAccessKeyId=438-1048-5-aefff7-1&Expires=1575471403&Signature=49Xss9swLLmSPmkAyruywkscUas%3D (HTTP_403)
β”œβ”€BROKEN─ https://developer-content.emc.com/downloads/jive_attach_proxy.htm?ecnCommID=3939&ecnCommName=ECS%20-%20Elastic%20Cloud%20Storage&ecnAttachmentName=EMC%20ECS%20S3%20(HTTPS%20with%20AWS2).cyberduckprofile&ecnContainerURL=/docs/DOC-27683&reqURL=/servlet/JiveServlet/download/27683-11-131318/EMC%20ECS%20S3%20(HTTPS%20with%20AWS2).cyberduckprofile (ERRNO_ECONNRESET)

mcbs/mcbs-faq.md
β”œβ”€BROKEN─ https://www.emc.com/collateral/TechnicalDocument/docu91897.pdf (HTTP_404)

azure/azs-how-configure-cli.md
β”œβ”€BROKEN─ https://github.com/MicrosoftDocs/azure-docs/blob/master/articles/azure-stack/user/azure-stack-deploy-template-command-line.md (HTTP_404)

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