ivr-phone-tree-node's Introduction

IVR Phone Tree: IVR for beginners. Powered by Twilio - Node.js/Express

Create a seamless customer service experience by building an IVR Phone Tree for your company. IVR systems allow your customers to access the people and information they need.

Read the full tutorial here!

Local Development

This project is build using Express web framework and depends on MongoDB.

First clone this repository and cd into it.

git clone [email protected]:TwilioDevEd/ivr-phone-tree-node.git \
cd ivr-phone-tree-node

Install project's dependencies.
```
npm install
```
Make sure the tests succeed.
```
npm test
```
Start the development server.
```
npm start
```
Alternatively you might also consider using nodemon for this. It works just like the node command, but automatically restarts your application when you change any source code files.
```
npm install -g nodemon \
nodemon .
```
Check it out at http://localhost:3000.
Expose the application to the wider Internet using ngrok.
```
ngrok http 3000
```
Provision a number under the Twilio's Manage Numbers page on your account. Set the voice URL for the number to http://[your-ngrok-subdomain].ngrok.io/ivr/welcome

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ivr-phone-tree-node's Issues

several issues found when twilio / node newbie installs

Hi !

Thanks for your code I did get it to work but here are some issues I found along the way:

1 - the twilio phone url must be a post not a get
2 - views/layout.jade can not find:

link(rel='stylesheet', type='text/css', href='/stylesheets/style.css')
script(src='/javascripts/modernizr-2.6.2.js')

I copied the modernizr file into the views folder and changed my layout.jade to this:

doctype html
html
head
meta(charset='utf-8')
meta(name='viewport', content='width=device-width, initial-scale=1.0')
title IVR Phone Tree
script(src='modernizr-2.6.2.js')
body
.container.body-content
block content
footer
| Made with
i.fa.fa-heart
| by your pals
|
a(href='http://www.twilio.com') @twilio

then it worked

Question on phone number settings

I have a question about the configuration settings required for this demo. I am aware of the required setting for welcome:

A CALL COMES IN ---> https://FOO.com/welcome

Is there another config webhook I should set for menu + planets. If so where? Thanks

twiliodeved / ivr-phone-tree-node Goto Github PK

ivr-phone-tree-node's Introduction

IVR Phone Tree: IVR for beginners. Powered by Twilio - Node.js/Express

Local Development

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ivr-phone-tree-node's People

Contributors

Stargazers

Watchers

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ivr-phone-tree-node's Issues

several issues found when twilio / node newbie installs

Question on phone number settings

gather doesn't send body with POST method

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