Graph drop outs and value inconsistencies for IBS-TH1 about app HOT 12 CLOSED

A few hours later, after also activating my second IBS-TH1 and adding it brand new to Theengs BLE, both widget graph views showing the same issue.

While both time lines are totally different, it is apparent that the blue graph cut off is at the same section in the last quarter column.

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This is for a CGD1

We can see several things here:

• The blue line stopped around November 1st
• When navigating with the cursor, I still have access to the blue line values

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I really think it is a condensed/stretching/scaling issue. That the blue graph is correct, but only if it would stretch all the way across the time line. Then also your temperature going up and humidity going down would match nicely in your screenshot towards the end of today..

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So I deleted the app and all its data(bases) and installed TestFlight version 1.1.1 (1010101) fresh to rule out any database remainders/corruption from previous (test) versions.

What I am seeing so far is that only one time line data point on top of the initial values seems to have been registered, making a wider and wider gap on the right side. Even though I opened the app every 5-10 minutes and the refresh icon in the top right kept pulsing every time, and me also refreshing the sensor data manually every now and then, there have not been any new data points.

Watching how this develops …

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Ok, after a while with not touching the phone, but the app still running while the phone was in stand-by, another data point appeared.for both my IBS-TH1s.

So far, so good.

When closing the app though, and opening it right up again (see the same time at the top) and looking at the graphs then, the issue is back.

Clearly indicating the compression of the blue graph, as the data points, previously at the same time points, are now shifted compressed from the left, and also looking to be compressed in its height.

So closing and reopening the app messes with the graphs, at least on iOS.

Previously this must have happened when installing an updated version of the app - similar to closing and reopening.

Updated screenshots from today, showing the original case with the green line all across the time line, the blue line compressed horizontally and vertically

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A few days later, and the graphs seem to have 'recovered' with both going all across and the data points are in sync.

Closing and opening the app again doesn't make any changes to the graphs.

@1technophile - are you seeing the same for your CGD1?

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I have not seen this bug. It's weird because the time axis is shared between both values, and values are set together in pairs, so it's unlikely a mismatch can occur.
Also the graph is the same for all thermometers and plant sensors (same code running).

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@1technophile - are you seeing the same for your CGD1?

Same thing here, all is fine

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Previously this must have happened when installing an updated version of the app - similar to closing and reopening.

Just installed the 1.2 (1020001) TestFlight update, and as expected, the issue is back. So closing and reopening the app sometimes, but definitely installing a new version of the app always, lets this appear.

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For this issue for my IBS-TH1s, at least for the macOS version - as installing a new app version recently came up with the problem again - switching the graph style to the bar style, then going back to the line style immediately fixes the issue, without having to wait a few days for it to recover.

So if a quick graph style switch is the fix it should probably also be easily addressable when just opening the line graph initially.

Closing the app and reopening it has the initial line graph with the issue again - do the graph switching and all is fine

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Unfortunately the above solution also shows the previously mentioned vertical difference of the blue graph even more clearly now.

So after a few days the blue graph goes all across again now, but which vertical assignments is correct, before or after the graph switching?

Without any legends it is not very clear, but there are major differences - on macOS and iOS

With the graph switching fixing the horizontal issue, as shown above, my assumption here is that also the vertical amplitude is only the correct one after the switching, whereas before it shows it condensed!?!

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Looks all fine for me with the latest iOS and macOS builds 👍
Closing

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