Git Product home page Git Product logo

helpdeskwp's Introduction

Help Desk WP

Contributors: mhmdm
Tags: customer support, support, support ticket, ticket system, helpdesk, tickets
Requires at least: 5.2
Tested up to: 5.9
Stable tag: 1.2.0
License: GPL v2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Description

Help Desk and customer support.

In order to set up the Help Desk WP on your website please follow the steps below. First off you need to create a new page as your support portal page and then there is a shortcode that you should put on the page.

[helpdesk_support_portal]

The above shortcode will render the content of the helpdesk on your page. Another thing you should do is set your page as the support portal page in Help Desk WP settings.

In order to set that page navigate to WordPress -> Help Desk WP and at the top of the page open up the settings and then in the Portal Page tab you can select your page and save it.

Your support system is ready now. Your customers can open that page and submit their tickets.

The tickets will be shown in WordPress -> Help Desk WP and you can filter and answer them.

Watch the following video for more information.

https://www.youtube.com/watch?v=MqKqwe0fgqA

Features

  • Unlimited Agents
  • Sorting And Filtering
  • Custom Category
  • Custom Type
  • Custom Priority
  • Custom Status
  • Email Notification
  • Customers Dashboard
  • Documentations

helpdeskwp's People

Contributors

tellmoh avatar

Stargazers

 avatar  avatar

Watchers

 avatar

Recommend Projects

  • React photo React

    A declarative, efficient, and flexible JavaScript library for building user interfaces.

  • Vue.js photo Vue.js

    ๐Ÿ–– Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.

  • Typescript photo Typescript

    TypeScript is a superset of JavaScript that compiles to clean JavaScript output.

  • TensorFlow photo TensorFlow

    An Open Source Machine Learning Framework for Everyone

  • Django photo Django

    The Web framework for perfectionists with deadlines.

  • D3 photo D3

    Bring data to life with SVG, Canvas and HTML. ๐Ÿ“Š๐Ÿ“ˆ๐ŸŽ‰

Recommend Topics

  • javascript

    JavaScript (JS) is a lightweight interpreted programming language with first-class functions.

  • web

    Some thing interesting about web. New door for the world.

  • server

    A server is a program made to process requests and deliver data to clients.

  • Machine learning

    Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.

  • Game

    Some thing interesting about game, make everyone happy.

Recommend Org

  • Facebook photo Facebook

    We are working to build community through open source technology. NB: members must have two-factor auth.

  • Microsoft photo Microsoft

    Open source projects and samples from Microsoft.

  • Google photo Google

    Google โค๏ธ Open Source for everyone.

  • D3 photo D3

    Data-Driven Documents codes.