Comments (2)
Are they able to view the same tiles (i.e. dashboards) by going directly to powerbi.com? If that works please have them retry in CRM.
If that does not help you need to look at the console log in the browser to see if there are any relevant messages there (you may need to increase the logging level in his_/powerbi/scripts/config.js).
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Closing. No response in 3 weeks...
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