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Customer Segmentation-Case Study-Causal Inference using EconML and Dowhy


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Overview

Welcome to the Dynamic Business Insights project! This repository explores the application of fundamental concepts such as causality, causation, and causal inference in the realm of statistical analysis, with a specific focus on a real-world case study: Customer Segmentation at an Online Media Company.

Key Concepts

1. Causality, Causation, and Causal Inference

  • Causality:

    • Understanding the relationship between cause and effect.
    • Fundamental for making predictions, guiding interventions, and optimizing strategies.
  • Causation:

    • Direct influence of one variable on another.
    • Classic "counterfactual" definition.
  • Causal Inference:

    • Pivotal in understanding cause-and-effect relationships.
    • Goes beyond correlation, drawing conclusions based on observational or experimental data.

2. Customer Segmentation

Explore the strategic marketing approach of dividing a broad target market into smaller, manageable customer groups:

  • Purpose:

    • Create personalized and targeted marketing strategies.
    • Design approaches resonating better with specific customer groups.
  • Types of Segmentation:

    • Demographic, Geographic, Psychographic, Behavioral.
  • Benefits:

    • Improved Targeting.
    • Increased Customer Satisfaction.
    • Resource Optimization.
  • Examples:

    • Online clothing retailer campaigns.
    • Food delivery service promotions.
  • Implementation:

    • Utilizing data analysis tools, surveys, and machine learning for pattern identification.

3. Case Study: Customer Segmentation at an Online Media Company

Explore the application of causal inference techniques and data-driven strategies in a dynamic online media company scenario:

  • Objective:

    • Estimate individualized responses for personalized pricing strategies.
  • Approach:

    • Causal Inference: DoWhy library for constructing and validating causal models.
    • Estimation: EconML's DML-based estimators leveraging user features.
    • Interpretation: SingleTreeCateInterpreter for summaries on responsiveness to discounts.

Getting Started

To dive into this project and explore the dynamic business insights, follow these steps:

1. Clone the repository:

git clone [email protected]:ShreyaJaiswal1604/EconML_Customer_Segmentation_Case_Study.git

2. Navigate to the project directory:

cd EconML_Customer_Segmentation_Case_Study

3.Set up the environment:

conda create --name econml_env python=3.8
conda activate econml_env
pip install -r requirements.txt

4.Explore the Jupyter Notebooks:

1_Data_Preparation.ipynb: Preprocesses the raw data. 2_Causal_Inference_Modeling.ipynb: Constructs and validates causal models using DoWhy. 3_EconML_Modeling.ipynb: Estimates individualized responses using EconML's DML-based estimators. 4_Results_Interpretation.ipynb: Summarizes responsiveness to discounts using SingleTreeCateInterpreter. Execute the notebooks sequentially for a comprehensive understanding of the project.

License

This project is licensed under the MIT License - see the LICENSE file for details.


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