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View Code? Open in Web Editor NEWCustomer Segementation is used in marketing to better understand customers of a business and target them accordingly. Segmentation of customer can take many forms, based on demographic, geographic, interest, behavior or a combination of these characteristics. Segmentation for this analysis was conducted based on their purchase behavior, the features to be analyzed were Recency, Frequency and Monetary Value, (RFM) for short.
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