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seanmcne avatar seanmcne commented on July 21, 2024 1

Upon an initial quick look, I'm not able to set this value in EMEA or GBR either even on the same or a build in advance of yours and what's in NAM. I actually cannot create this setting in a vanilla emea organization - i wonder if it is a build issue specifically for this version. Please keep me updated as I have brand new GBR and EMEA orgs up and running as a test and can't create them (in vanilla instances).

Also feel free to PM me your engineers contact info or case# or have them reach out to me as I'd like to understand what the blocker is here. Thanks!

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seanmcne avatar seanmcne commented on July 21, 2024

I just checked this in Canary and in our other regions with newer updates and it's working. I'm not sure if this is a specific issue in the current NAM build but I do know there was a spelling change at one point and it might not yet be in NAM. I hope this next round of builds will allow you to set it again.

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lauramortick avatar lauramortick commented on July 21, 2024

@seanmcne what do you mean by "NAM"? We are on Version 1710 (9.1.0.5229). thanks! Laura

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seanmcne avatar seanmcne commented on July 21, 2024

Sorry for the acronym 😀 NAM stands for North America.

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lauramortick avatar lauramortick commented on July 21, 2024

Ha ha! I should have known! Thanks @seanmcne!

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runedaub avatar runedaub commented on July 21, 2024

We are now on 9.1.0.5825 and still recieving the following error:
We've handled an error, for reference the error info is:
Name:Error Name Is Null
Message:Error Message Is Null
Description:Error Description Is Null
stack:Stack is Null

Our environment is on crm4 (EMEA).
Guess I need to contact MS for info on when they are releasing support for TrackAppointmentsFromNonOrganizer on EMEA.

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seanmcne avatar seanmcne commented on July 21, 2024

Hi - I just tested in the northamerica region on build# 5626. I can try spinning up an emea org and testing as well here as your build should now have that setting in it.

image

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runedaub avatar runedaub commented on July 21, 2024

Microsoft confirms it works on emea vanilla organizations.. but I have now tested it on 3 individual upgraded customers organizations and it is not working.. microsoft hopes it should be patched by this mondays release package.

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runedaub avatar runedaub commented on July 21, 2024

I will keep you in the loop

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runedaub avatar runedaub commented on July 21, 2024

I dont see how to PM you in here.. so sending you info on linkedin

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NatashaS25 avatar NatashaS25 commented on July 21, 2024

Hi Sean, this is not working for me either with the latest release. Based in UK and using CRM4.dynamics.com region. Any news in getting this working? Same error as rune i'm afraid.

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runedaub avatar runedaub commented on July 21, 2024

Hey Sean... My support ticket is: 119062522000248.. Being handled by Martin Draganov.

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seanmcne avatar seanmcne commented on July 21, 2024

Ok finally got it figured out! Thanks for your patience, the latest release should resolve the issue. Thanks again!

https://github.com/seanmcne/OrgDbOrgSettings/releases/tag/v1.0.1907.0802

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