YouTube Link https://youtu.be/KpyTLW3n7RI

Full-stack mini enterprise level ticket management solution with customer, employee and ticket mappings built with the MERN stack. It allows users to register or login and then create and handle tickets with respect to customers and their issues pertaining to a specific department and accordingly assign employees. It includes key features like ticket status management, interactive charts for department level ticket analysis and reset password functionality. Customer will receive an email with a link to reset password. Ability to search tickets by code. Can also view pending tickets and completed tickets.

This project uses the following technologies:

• React and React Router for the frontend
• Express and Node for the backend
• MongoDB for the database
• Redux for global state management
• JWT and bcryptjs for user authentication
• Nodemailer for sending email
• React-google-charts to make rendering charts easy
• Select to select multiple user provided information from a list of options
• Modal plugin to add dialogues to the site for lightboxes, user notifications, or completely custom content

// Install dependencies for server & client
npm install && cd client && npm install

// Run client & server with concurrently
npm run app

// Server runs on http://localhost:3006 and client on http://localhost:3000

In the project directory, you can run:

Runs the app in the development mode.
Open http://localhost:3000 to view it in the browser.

The page will reload if you make edits.
You will also see any lint errors in the console.

Launches the test runner in the interactive watch mode.
See the section about running tests for more information.

Builds the app for production to the build folder.
It correctly bundles React in production mode and optimizes the build for the best performance.

The build is minified and the filenames include the hashes.
Your app is ready to be deployed!

See the section about deployment for more information.

Note: this is a one-way operation. Once you eject, you can’t go back!

If you aren’t satisfied with the build tool and configuration choices, you can eject at any time. This command will remove the single build dependency from your project.

Instead, it will copy all the configuration files and the transitive dependencies (Webpack, Babel, ESLint, etc) right into your project so you have full control over them. All of the commands except eject will still work, but they will point to the copied scripts so you can tweak them. At this point you’re on your own.

You don’t have to ever use eject. The curated feature set is suitable for small and middle deployments, and you shouldn’t feel obligated to use this feature. However we understand that this tool wouldn’t be useful if you couldn’t customize it when you are ready for it.

You can learn more in the Create React App documentation.

To learn React, check out the React documentation.

This section has moved here: https://facebook.github.io/create-react-app/docs/code-splitting

This section has moved here: https://facebook.github.io/create-react-app/docs/analyzing-the-bundle-size

This section has moved here: https://facebook.github.io/create-react-app/docs/making-a-progressive-web-app

This section has moved here: https://facebook.github.io/create-react-app/docs/advanced-configuration

This section has moved here: https://facebook.github.io/create-react-app/docs/deployment

This section has moved here: https://facebook.github.io/create-react-app/docs/troubleshooting#npm-run-build-fails-to-minify