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digitalcircuit avatar digitalcircuit commented on June 18, 2024

I'm not sure if this would happen in a real-world situation, but it might be worthwhile considering a smooth way to migrate grains from a demo account to an already-existing real account in case someone accidentally starts a demo, thinks they're logged in, creates a few grains, and wants to keep them. Does the demo suggest downloading grain backups before it expires?

This might tie in to bulk grain export/import/backup - see issue sandstorm-io/sandstorm#1535, and possibly be reusable for easier migration between Sandstorm servers, both Oasis and self-hosted.

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bignose-debian avatar bignose-debian commented on June 18, 2024

I'm not sure if this would happen in a real-world situation […]

This has happened to me yesterday, and I can testify to additional usability problems:

  • The user is experiencing a site that behaves quite differently from someone who either is logged in to their account or who is logged out of everything. This makes troubleshooting conversations frustrating for everyone because “helpful” community members will insist that the UX is different from what the user actually sees in front of them.

  • The data the user has created in the demo is lost when the demo ends, and is not available when they log into their existing account.

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n8willis avatar n8willis commented on June 18, 2024

This is happening to me right now. So yes, it can happen in a real-world situation. Thanks to somebody posting a link to a demo grain, I'm locked out of my existing account, with Oasis confused in a halfway-authenticated-but-you-can't-complete-authentication-or-access-your-grains state making it unusable.

It's distressing to learn that this is a known problem and that it isn't being worked on.

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