rackerlabs / support-how-to Goto Github PK

Maybe this is by design, but a tab that I hover over becomes the same color as the selected tab. I find this confusing, it looks like a bug to me (but it may be the way it's designed).

From production: https://support.rackspace.com/how-to/rpc-vmware-all-articles/

In new site: https://docs-support-how-to.netlify.app/how-to/rpc-vmware-all-articles/

The buttons are not actually clickable items, it's the text inside the button that's active as a link. On the live site, you can click anywhere in the button and activate the link, but in testing you have to click directly on the text inside the button.

(See also issue rackerlabs/technical-blog#61 in the technical blog. Fixed should be applied to both repos and all future doc repos).

compare: https://support.rackspace.com/how-to/database-replication-with-cloud-databases/ to https://docs-support-how-to.netlify.app/how-to/database-replication-with-cloud-databases/

Numbers and bullets are not displayed in articles.

Add robots.txt / disable public search indexing until prod release

cc: @Sterling463

Prepend appropriate site string such as site:docs.rackspace.comto the search query, so that results in our site are favored. (or other appropriate method to the implementation)

Legacy site:

This testing site:

Public google.com search page with site:support.rackspace.com vlanas the search query:

For example: https://support.rackspace.com/how-to/manage-user-permissions-for-dedicated-hosting/

I like the alternating row colors, but need more contrast, and need smarter column sizing, if possible.

https://docs-support-how-to.netlify.app/how-to/manage-user-permissions-for-dedicated-hosting/

On this page, the + expanders should be indented to align with the G in General
https://docs-support-how-to.netlify.app/how-to/dedicated-hosting-faq/

https://docs-support-how-to.netlify.app/how-to/create-an-object-group-with-firewall-manager-v2/

Update and test new feedback widget link

<!--BEGIN QUALTRICS WEBSITE FEEDBACK SNIPPET-->
<script type='text/javascript'>
(function(){var g=function(e,h,f,g){
this.get=function(a){for(var a=a+"=",c=document.cookie.split(";"),b=0,e=c.length;b<e;b++){for(var d=c[b];" "==d.charAt(0);)d=d.substring(1,d.length);if(0==d.indexOf(a))return d.substring(a.length,d.length)}return null};
this.set=function(a,c){var b="",b=new Date;b.setTime(b.getTime()+6048E5);b="; expires="+b.toGMTString();document.cookie=a+"="+c+b+"; path=/; "};
this.check=function(){var a=this.get(f);if(a)a=a.split(":");else if(100!=e)"v"==h&&(e=Math.random()>=e/100?0:100),a=[h,e,0],this.set(f,a.join(":"));else return!0;var c=a[1];if(100==c)return!0;switch(a[0]){case "v":return!1;case "r":return c=a[2]%Math.floor(100/c),a[2]++,this.set(f,a.join(":")),!c}return!0};
this.go=function(){if(this.check()){var a=document.createElement("script");a.type="text/javascript";a.src=g;document.body&&document.body.appendChild(a)}};
this.start=function(){var t=this;"complete"!==document.readyState?window.addEventListener?window.addEventListener("load",function(){t.go()},!1):window.attachEvent&&window.attachEvent("onload",function(){t.go()}):t.go()};};
try{(new g(100,"r","QSI_S_ZN_7WEcCqVEECKBeIt","https://zn7weccqveeckbeit-rackspaceinc.siteintercept.qualtrics.com/SIE/?Q_ZID=ZN_7WEcCqVEECKBeIt")).start()}catch(i){}})();
</script><div id='ZN_7WEcCqVEECKBeIt'><!--DO NOT REMOVE-CONTENTS PLACED HERE--></div>
<!--END WEBSITE FEEDBACK SNIPPET-->

https://docs-support-how-to.netlify.app/how-to/rpc-vmware-faq

The sticky left-hand menu is displaying UNDEFINED under How-to Home and above Introduction. This should display the product name that the article is housed in. I.E. Rackspace Email, Cloud Server, etc

The sidebar is meant to show the product name and then the three links (Introduction, FAQ, All articles) however it is currently displaying the name of the article instead:

E.g. https://docs-support-how-to.netlify.app/how-to/create-new-user-on-active-directory-domain/

Edit this article button should link to:
https://github.com/rackerlabs/support-how-to/edit/master/content/how-to/dedicated-hosting/create-new-user-on-active-directory-domain/index.md
Not:
https://github.com/rackerlabs/support-how-to/edit/master/content/getting-started-with-public-cloud.md

There seems to be an existing issue with numbered lists (#35) but it is breaking the formatting of the FAQ questions:

If you open the "How do I view my invoice" question, you can see that the exposed steps are meant to be a numbered list, so they are both not numbered and not indented correctly:

To give more real estate to the articles. Also middle table column is messed up in this case:

the support network banner and solve banners do not fit the view port on my iPhone 8 /Safari

The font size in article paragraphs randomly changes.

needs to be larger

There are all these unloaded icons and page numbers inside the header

Make collapsing feedback widget always expanded

Should be numbered lists on https://docs-support-how-to.netlify.app/how-to/getting-started-with-hosted-email/#create-mailboxes

here is the example from prod: https://support.rackspace.com/how-to/getting-started-with-hosted-email/

Don't know if this is intentional but for instance, the grey background on certain sections here:
https://support.rackspace.com/how-to/#cloud-office

are not present on the new version:
https://docs-support-how-to.netlify.app/how-to/#cloud-office

The main menu buttons are offset to the left and it looks incorrect. Getting Started, Fanatical Support for AWS, etc

Headings should be bolded. They don't appear to be.

support.rackspace.com/how-to on the legacy site uses an accordion style menu that I believe is easier to navigate than the chosen mobile layout on the netlify site.

I recommend using the accordion style menu.

Bulleted lists are indented too far to the left:

Should be:
https://support.rackspace.com/how-to/dedicated-hosting-faq/

Showing https://docs-support-how-to.netlify.app/how-to/dedicated-hosting-faq/

After opening expand:

https://docs-support-how-to.netlify.app/how-to/delete-an-object-group-with-firewall-manager-v2/

Original: https://support.rackspace.com/how-to/account-management/

New: https://docs-support-how-to.netlify.app/how-to/account-management/

Original: https://support.rackspace.com/how-to/account-management/

New: https://docs-support-how-to.netlify.app/how-to/account-management/

https://docs-support-how-to.netlify.app/how-to/getting-started-with-hosted-email/

For Managed Operations (https://docs-support-how-to.netlify.app/how-to/managed-operations-all-articles/)

The list of articles doesn't appear on the All Articles page. Perhaps this is what's showing in the header? The other product All Articles pages that I checked seem to be normal.

https://docs-support-how-to.netlify.app/how-to/vmware-server-virtualization/

This page in the testing site: https://docs-support-how-to.netlify.app/how-to/rackspace-pdr/ does not have bullets in production https://support.rackspace.com/how-to/rackspace-pdr/

Link text is also smaller in the testing site.

We need a central location where we can change sales CTA's. This also needs to be able to display a different CTA based on the page the user is on.

The buttons seem to have changed to be sized based on the length of the text inside rather than a static width:

production:

test:

The questions on the FAQ page are meant to be expandable and they aren't rendering that way. I believe it's set to have h4 headers activate the styling.

production:

testing:

All Articles should display a list of articles that are contained within the product level folder but it is showing Page Not Found.

https://docs-support-how-to.netlify.app/how-to/modify-an-access-lists-execution-order-with-firewall-manager-v2/

There is no spacing between the words Rackspace Support and Documentation.