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genegr avatar genegr commented on July 18, 2024 1

Confirmed it is a bug in the exporter. It is not specific to 6.4.3 but to the way the metric is extracted. Easy to fix, anyway.

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sdodsley avatar sdodsley commented on July 18, 2024

Well that seems pretty major - have you confimred that this actually exists and we haven't hit a race condition where it got deleted halfway through the exporters run?
Otherwise we need to understand what has changed in the API response and check with the API team how they have broken backwards compatability.

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james-laing avatar james-laing commented on July 18, 2024

It is only related to this specific error.
directory_service:Service: active_directory_domain_catalog_ldap
Now that the errors no longer exist the OME is successfully polling again.

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sdodsley avatar sdodsley commented on July 18, 2024

so you changed something on the FB?

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james-laing avatar james-laing commented on July 18, 2024

This is a FlashArray with File Services enabled. Now that the alerts are no longer present, the collector is working. Hopefully Eugenio can confirm if there is an exception to this particular error message.
This line was collected before with the same name and label values suggests it's not happy with the error message repeating.

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sdodsley avatar sdodsley commented on July 18, 2024

@genegr can you confirm?

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genegr avatar genegr commented on July 18, 2024

Fixed in the code of PR #73

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