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Bank Marketing Campaign

In today's cutthroat marketing environment, banks provide a variety of packages to entice clients. It would be beneficial for the banks to create a package based on a certain demography, allowing them to target those consumer groups particularly or adjust their packages as necessary. This categorization model aims to forecast whether a consumer will purchase their term deposit or not. Whereas a term deposit is a type of deposit offered by a financial institution with a fixed rate of interest that is high and an established maturity date.

Data

Dataset is from the UCI Machine Learning Repository. Features of this dataset includes:

  • Age
  • Job type
  • Marital status
  • Education
  • Credit default status
  • Average yearly balance
  • Mortgage
  • Personal loan
  • Contact type
  • Day of the month
  • Month of the year
  • Call duration
  • Number of contacts
  • Days since last contact
  • Number of contacts
  • Previous campaign outcome
  • Output: Opened Term Deposit

Model Workflow

we have built five models:

  • K-Nearest Neighbor (KNN)
  • Support Vector Machine (SVC)
  • Random Forest (RFC)
  • Gradient Boosting (GBC)
  • Deep Neural Network (DNN)

The data sets that we have used are imbalanced, with 88% no and 12% yes. So, Balanced data set is created for training and comparing to the imbalanced data set.

Comparison of Model's Performance:

For unbalanced classes

For balanced classes

Conclusion:

Deep Neural Network performed better than other ML models

Balanced class increased Recall and decreased Overfitting

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