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playbook's Issues

Expand BD Process Documentation

New md file to document overall BD process (outside of the oppportunity lifecycle):

  • Planning, action tracking, etc.
  • Document BD responsibilities (Growth team vs. Accounts vs. individual consultants)
  • Review and measurement (how do we know we were successful)

Add to oppy lifecycle:

  • Timing (meetings, frequency)
  • Tracking & communication (trello boards, slack channel)

Service Change: Add "Admin Misc." service

a) authorities and responsibilities for design, build and transition activities;
Kim K

b) activities to be performed by the organization or other parties with their timescales;
Ad hoc, so no specifics

c) human, technical, information and financial resources;
Ad hoc, so depends

d) dependencies on other services;
Ad hoc, so depends

Accessibility Guide

We could use some playbook content to cover things like:

  • Brief recap of why
  • Language around accessibility
  • Description of how a11y should be woven in to different stages of product dev
  • Resources for devs (maybe links to good external articles/guides)
  • Resources for testers (e.g. DHS Trusted Tester)
  • Example tooling

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