v0.2.2

This project utilises the SDP APIv3 to fetch details on all open and closed tickets and then stores them in Google BigQuery for analysis

Side note - the v3 API on the OnPrem version is NOT as fully functional as the documentation says it should be

The project is broken into 4 parts:

• fetch-stats
• fetch-open
• fetch-closed
• import-stats

You first need to create a new serviceaccount if Google Cloud and give it access to the BigQuery, Cloud Functions and Google Storage API's

The 4 functions are deployed using the serverless framework to GCF
(well, actually only 3 are at this point, but that is going to change)
The simplest way to deploy this project is to clone and use the Makefile

git clone https://github.com/nichmidd/servicedeskstatistics.git
cd servicedeskstatistics
cp functions/fetch-stats/config.json.example functions/fetch-stats/config.json
cp functions/fetch-open/config.json.example functions/fetch-open/config.json
cp functions/fetch-closed/config.json.example functions/fetch-closed/config.json
cp functions/import-stats/config.json.example functions/import-stats/config.json

Now:

• edit the config.json to suit your environment
• edit each serverless.yml to suit your environment
• run the Makefile

make