#updated version of Repair Store Ticket System
updated version of repair store ticket system (original can be found at https://github.com/israelmuca/Repair-Store-Ticket-System
-dynamic drop down menus for device type, make and model
-added password field
-print format for dymo lables
-print option from view ticket to reprint a ticket
-reopen closed ticket
-default view only open tickets
-view all tickets for individual location or all location at once
-sort tickets by location
-twilio text message api to send text to customers
A ticketing system for Repair Shops.
If you've worked at a repair shop you quickly realize mantaining proper communication between your team regarding a customer's equipment or communication with them can be a real problem.
Commercial solutions were great, except they had more functionality than what I needed at the time, and also where more expensive than what I was willing to pay at the moment for our (basic) needs.
This solution has been working for almost a year in a multi location repair shop.
Live demo:
https://repair-store-ticket-system-ex.firebaseapp.com/
User: [email protected]
Pwd: Testing1
- User authentication via Firebase Auth Ui
- Multiple locations
- Customers database
- Tickets database
- Prints tickets using a regular thermal printer
- Team notes system inside each ticket
- Registers tickets as closed once the equipment is paid for and delivered
- A Google account - regular or G Suite, doesn't matter
- 15 minutes to set everything up
While the code is functional as it is, there's a lot of room for improvement.
I added a TODO with things I think may add value to the project, but obviously I'm surely missing more things.
I'm always open to hearing what someone may need.
Important to note that a future SaaS version with more functionality and a free tier is currently on the works, it will be released later this year.
It's being done with a proper backend (100% done!) in Node.js + Express and a Vue.js frontend (30% done).
- Firebase "# Ticketing-System"
React
Typescript
Django
Laravel
Facebook
Microsoft
Google
Alibaba
D3
Tencent