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FYP Constituency Connect Documentation

Constituency Connect

Constituency Connect is a web-based application designed to facilitate direct and efficient communication between elected representatives (MPAs/MNAs) and their constituents. The platform aims to enhance transparency, accountability, and responsiveness in governance by providing various tools for reporting issues, conducting surveys, and engaging with community members.

Table of Contents

Project Description

Constituency Connect is a platform that bridges the gap between the electorate and their representatives, ensuring that the voices of the people are heard and acted upon effectively. Constituents can report issues using text, audio, video, pictures, or voice notes, which are then automatically forwarded to the relevant departments with prioritization for sensitive issues. Representatives can also conduct surveys to understand community needs better, with real-time analytics to identify trends.

Features

  • Multimedia Complaint Reporting: Constituents can report complaints using text, audio, video, pictures, or voice notes.
  • Complaint Forwarding: Automatically routes complaints to the appropriate departments based on the selected category for efficient resolution.
  • Complaint Prioritization: Automatically prioritizes complaints containing sensitive keywords to ensure urgent issues receive prompt attention.
  • Survey and Polling System: Representatives can create and distribute surveys to understand the needs and opinions of their constituents.
  • Real-time Analytics: Display survey results in real-time with visualizations to identify trends and needs.
  • Complaint Tracking Dashboard: Show the number of complaints submitted, in progress, and resolved, along with detailed complaint views.

Technology Stack

  • Frontend: HTML, CSS, JavaScript, React.js
  • Backend: Node.js, Express.js
  • Database: MongoDB
  • Real-time Communication: Socket.io
  • Video Conferencing: WebRTC or third-party APIs like Zoom
  • Email Service: Nodemailer

Installation

  1. Clone the repository:
    git clone https://github.com/muhammadahsanmirza/fyp-constituency-connect.git
    cd fyp-constituency-connect

Contact

For any questions or feedback, please contact Muhammad Ahsan at [email protected].

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