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fb-helpdesk's Introduction

FB DM Helpdesk

This application is crafted to function as a Facebook Helpdesk tailored for businesses contending with a substantial influx of messenger messages. Its core objective is to streamline and simplify the management and response process for Facebook messages, particularly for companies grappling with a high volume of daily inquiries, akin to e-commerce platforms like Amazon.

Video Demonstration Link : Demo Video

Table of Contents

Technologies Used

  • Express.js: It's a web application framework geared towards constructing APIs and managing server-side logic.
  • Node.js: This provides a runtime environment for running JavaScript code on servers.
  • MongoDB: This database is used for storing login and signup records.
  • ReactJS: It's a JavaScript-based frontend framework equipped with numerous built-in libraries.

Features

  • User Authentication with JWT: Ensures secure signup and login procedures for user accounts.
  • Facebook Page Integration: Establishes a connection with your Facebook Page to retrieve and showcase user chats.
  • Chat Interface: Provides an intuitive interface for responding to messages directly within the application.

Setup

Project Setup

  1. Clone the repository:

    git clone https://github.com/mohittk/fb-helpdesk.git
    cd fb-helpdesk
  2. Start the server:

    cd server
    npm install
    npm start
  3. Start the Client: Open the same folder in new terminal

    cd client
    npm install
    npm start
    

Screenshots

Login Page

image

Signup Page

image

Chat Interface

Screenshot_20240216_005042

Facebook Page Integration

Screenshot_20240216_005012

fb-helpdesk's People

Contributors

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