A list of papers related to emotion, empathy, and mental health support in dialog systems and emotional, empathetic, and supportive response generation.

• November 2021 This month's ARR received a number of interesting papers. For now, I have included them in a separate list in case you want to check them out sooner.
• November 2021 We surpassed 100 papers in the list 🎉

• Data Augmentation for Mental Health Classification on Social Media, 2021. [paper]
• AAAI22 CEM: Commonsense-aware Empathetic Response Generation, 2021. [paper] [code]
• AAAI22 Knowledge Bridging for Empathetic Dialogue Generation, 2021. [paper] [code]
• Micromodels for Efficient, Explainable, and Reusable Systems: A Case Study on Mental Health, 2021. [paper] [code]
• MEDCOD: A Medically-Accurate, Emotive, Diverse, and COntrollable Dialog System, 2021. [paper] [code]
• MentalBERT: Publicly Available Pretrained Language Models for Mental Healthcare, 2021. [paper]
• EmpBot: A T5-based Empathetic Chatbot focusing on Sentiments, 2021. [paper]
• Empathetic Response Generation through Graph-based Multi-hop Reasoning on Emotional Causality, 2021. [paper]
• EMNLP21 Perspective-taking and Pragmatics for Generating Empathetic Responses Focused on Emotion Causes, 2021. [paper] [code]
• EMNLP21 Constructing Emotion Consensus and Utilizing Unpaired Data for Empathetic Dialogue Generation, 2021. [paper]
• Empathetic Dialogue Generation with Pre-trained RoBERTa-GPT2 and External Knowledge, 2021. [paper]
• ACL21 Modulating Language Models with Emotions, 2021. [paper]
• INLG21 Affective Decoding for Empathetic Response Generation, 2021. [paper] [code]
• Exemplars-guided Empathetic Response Generation Controlled by the Elements of Human Communication, 2021. [paper] [code]
• CPL21 Towards Low-Resource Real-Time Assessment of Empathy in Counselling, 2021. [paper]
• Modeling Human Motives and Emotions from Personal Narratives Using External Knowledge And Entity Tracking, 2021. [paper]
• SentEmojiBot: Empathising Conversations Generation with Emojis, 2021. [paper]
• Towards an Online Empathetic Chatbot with Emotion Causes, 2021. [paper]
• ACL21 CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response Generation, 2021. [paper] [code]
• Generative Adversarial Imitation Learning for Empathy-based AI, 2021. [paper]
• Towards Detecting Need for Empathetic Response in Motivational Interviewing, 2021. [paper]
• WWW21 Modeling Human Motives and Emotions from Personal Narratives Using External Knowledge And Entity Tracking, 2021. [paper]
• WWW21 Towards facilitating empathic conversations in Online Mental Health Support: A Reinforcement Learning Approach, 2021. [paper] [code]
• Empathetic BERT2BERT Conversational Model: Learning Arabic Language Generation with Little Data, 2021. [paper] [code]
• EmpathBERT: A BERT-based Framework for Demographic-aware Empathy Prediction, 2021. [paper]
• NEURIPS20 CheerBots: Chatbots toward Empathy and Emotion using Reinforcement Learning, 2021. [paper]
• LREC20 Learning word ratings for empathy and distress from document-level user responses, 2020. [paper]
• EMNLP20 MIME: MIMicking Emotions for Empathetic Response Generation, 2020. [paper] [code]
• EmpTransfo: A Multi-head Transformer Architecture for Creating Empathetic Dialog Systems, 2020. [paper] [code]
• SIGIR20 What If Bots Feel Moods ? Towards Controllable Retrieval-based Dialogue Systems with Emotion-Aware Transition Networks, 2020. [paper]
• ICASSP20 Generating Empathetic Responses by Looking Ahead the User's Sentiment, 2020. [paper] [code]
• DialogueTRM: exploring the intra- And inter-modal emotional behaviors in the conversation, 2020. [paper]
• COLING20 EmpDG: Multi-resolution Interactive Empathetic Dialogue Generation, 2020 [paper] [code]
• A Multi-Turn Emotionally Engaging Dialog Model, 2019. [paper] [code]
• Emotional Neural Language Generation Grounded in Situational Contexts, 2019. [paper] [code]
• EMNLP19 MOEL: Mixture of empathetic listeners, 2019. [paper] [code]
• NAACL19 Affect-Driven Dialog Generation, 2019. [paper]
• ACL19 Generating Responses with a Specific Emotion in Dialog, 2019. [paper]
• LREC19 Empathetic dialog systems, 2019. [paper]
• AAAI18 Emotional Chatting Machine: Emotional Conversation Generation with Internal and External Memory, 2018. [paper] [code]
• AAAI18 Eliciting Positive Emotion through Affect-Sensitive Dialogue Response Generation: A Neural Network Approach, 2018. [paper]
• ACL17 Affect-LM: A Neural Language Model for Customizable Affective Text Generation, 2017. [paper]
• A deep learning approach to modeling empathy in addiction counseling, 2016. [paper]

• EMNLP21 A Large-Scale Dataset for Empathetic Response Generation, 2021 [paper] [code]
• EmoWOZ: A Large-Scale Corpus and Labelling Scheme for Emotion in Task-Oriented Dialogue Systems, 2021. [paper]
• A Computational Approach to Measure Empathy and Theory-of-Mind from Written Texts, 2021. [paper] [code]
• ACL21 Towards Emotional Support Dialog Systems, 2021. [paper] [code]
• ACL21 PsyQA: A Chinese Dataset for Generating Long Counseling Text for Mental Health Support, 2021. [paper] [code]
• CLPsych21 On the State of Social Media Data for Mental Health Research, 2020. [paper] [code]
• COLING20 A Taxonomy of Empathetic Response Intents in Human Social Conversations, 2020. [paper] [code]
• ACL19 Towards Empathetic Open-domain Conversation Models: a New Benchmark and Dataset, 2019. [paper] [code]
• EMNLP18 It’s going to be okay: Measuring Access to Support in Online Communities, 2018. [paper] [code]
• EMNLP18 Modeling empathy and distress in reaction to news stories, 2018. [paper] [code]
• ACL17 MojiTalk: Generating Emotional Responses at Scale, 2017. [paper] [code]

• Speaker and Time-aware Joint Contextual Learning for Dialogue-act Classification in Counselling Conversations, 2021. [paper] [code]
• Automatically Select Emotion for Response via Personality-affected Emotion Transition, 2021. [paper]
• Supporting Cognitive and Emotional Empathic Writing of Students, 2021. [paper]
• EMNLP20 A Computational Approach to Understanding Empathy Expressed in Text-Based Mental Health Support, 2020. [paper] [code]
• EMNLP20 A Multi-Persona Chatbot for Hotline Counselor Training, 2020. [paper]
• EMNLP20 Towards Persona-Based Empathetic Conversational Models [paper] [code]

• Elomia Chatbot: the Effectiveness of Artificial Intelligence in the Fight for Mental Health, 2021. [paper]
• Emily: Developing An Emotion-affective Open-Domain Chatbot with Knowledge Graph-based Persona, 2021. [paper]
• ERICA: An Empathetic Android Companion for Covid-19 Quarantine, 2021. [paper]
• The Design and Implementation of XiaoIce, an Empathetic Social Chatbot, 2020. [paper]
• Recipes for building an open-domain chatbot, 2020. [paper]
• Towards a Human-like Open-Domain Chatbot, 2020. [paper]
• HappyBot: Generating Empathetic Dialogue Responses by Improving User Experience Look-ahead, 2019. [paper]
• CAiRE: An Empathetic Neural Chatbot, 2019. [paper]
• Delivering Cognitive Behavior Therapy to Young Adults With Symptoms of Depression and Anxiety Using a Fully Automated Conversational Agent (Woebot): A Randomized Controlled Trial, 2017. [paper]
• The Design and Implementation of XiaoIce, an Empathetic Social Chatbot, 2014. [paper]

• Exploring the Effect of Social Support and Empathy on User Engagement in Online Mental Health Communities, 2021. [paper]
• The Language of Situational Empathy, 2021. [paper]
• RANLP21 A Psychologically Informed Part-of-Speech Analysis of Depression in Social Media, 2021. [paper]
• NAACL21 Linguistic Complexity Loss in Text-Based Therapy, 2021. [paper]
• ACL21 Exploring Self-Identified Counseling Expertise in Online Support Forums, 2021. [paper] [code]
• Facilitation of human empathy through self-disclosure of anthropomorphic agents, 2021. [paper]
• CHI20 Exploring the Effects of Technological Writing Assistance for Support Providers in Online Mental Health Community, 2020. [paper]
• CHI20 Understanding Client Support Strategies to Improve Clinical Outcomes in an Online Mental Health Intervention, 2020. [paper]
• Strategic Regulation of Empathy, 2020. [paper]
• Building empathy through motivation-based interventions, 2020. [paper]
• A theoretical approach for a novel model to Realizing Empathy, 2020. [paper]
• Effectiveness of an Empathic Chatbot in Combating Adverse Effects of Social Exclusion on Mood, 2020. [paper]
• Detection and Classification of mental illnesses on social media using RoBERTa, 2020. [paper]
• Can Your Phone Be Your Therapist? Young People’s Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support, 2019. [paper]
• Empathy and emotion regulation: An integrative account, 2019. [paper]
• ACL19 Finding Your Voice: The Linguistic Development of Mental Health Counselors, 2019. [paper]
• ACL19 Identifying therapist conversational actions across diverse psychotherapeutic approaches, 2019. [paper]
• I like that you feel my pain, but I love that you feel my joy: Empathy for a partner’s negative versus positive emotions independently affect relationship quality, 2019. [paper]
• EMNLP17 Detecting and Explaining Crisis, 2017. [paper]
• Empathy in One-Shot Prisoner Dilemma, 2017. [paper]
• Annotating and modeling empathy in spoken conversations, 2017. [paper]
• Mammalian empathy: behavioural manifestations and neural basis, 2017. [paper]
• Are we really measuring empathy? Proposal for a new measurement framework, 2017. [paper]
• TACL16 Large-scale Analysis of Counseling Conversations: An Application of Natural Language Processing to Mental Health, 2016. [paper] [code]
• The positive (and negative) psychology of empathy, 2016. [paper]
• Empathy: A review of the concept, 2016. [paper]
• New Look at Social Support: A Theoretical Perspective on Thriving through Relationships, 2015. [paper]
• ISCA15 Predicting Therapist Empathy in Motivational Interviews using Language Features Inspired by Psycholinguistic Norms, 2015. [paper]
• The Emerging Study of Positive Empathy, 2015. [paper]
• From what isn’t empathy to empathic learning process, 2013. [paper]
• Crowdsourcing Collective Emotional Intelligence, 2012. [paper]
• From knowledge to hope: online depression communities, 2012. [paper]
• Information seeking and social support in online health communities: Impact on patients' perceived empathy, 2011. [paper]
• Social and emotional support and its implication for health, 2008. [paper]
• The fullness of empathy: reflections and illustrations, 1995. [paper]
• Empathy: The charismatic chimera, 1978. [paper]
• A measure of emotional empathy, 1972. [paper]
• The nature of sympathy in the art of psychotherapy, 1961. [paper]

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