@VVillar We've seen this issue before, and currently investigating. Try pressing and holding the power button on the back of the device between 4 and 6 seconds. LEDs should start blinking red, going into the SoftAP mode and the device SSID will show up in your Wi-Fi tray to Connect.

Otherwise, the best option would be to execute a firmware update:

https://azure.github.io/Vision-AI-DevKit-Pages/docs/Firmware/#updating-the-firmware

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Hello @jkubicka @Devinwong I reflashed the device using this link https://azure.github.io/Vision-AI-DevKit-Pages/docs/Recover_device/ , now I can see the network and I completed the setup process again successfully.

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@VVillar , when you saw a static green light, were you able the see the HDMI output with inference results? If yes, that meant the device IoTEdge was running in offline mode because somehow the internet was not connected.
If it couldn't connect to the configured AP profile, you can use the following command from adb shell.
connectap [SSID] [passphrase] -1
This command will try to connect to the SSID you specify but it won't save the profile.
If you want to reconfigure the WiFi and store the profile, please do as What Jan suggested to turn on SoftAP mode again by pressing the power button around 6 seconds. Then you will be able to scan the SSID from your workstation and reconfigure it.

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Hello, I downloaded the firmware files, copied into the same adb folder (C:\platform-tools), tried executing a firmware update, but it failed, now the light is red all time and the PC doesn't recognize the devkit trough the usb port.

The messages that I received in the command prompt when I tried to upgrade the version double clicking FastbootUpgrade_v6_4.bat:
Rebooting to fastboot mode ('The greenlight changed to red)
Press any key when device driver ready… ('I pressed a key on my PC)
Check fastboot devices..
Device is not attached

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Hello @jkubicka , @Devinwong

I tried the 3 advices, first tried to update firmware, the lights turned to red, then I pressed the power button and green lights changed to green again, I tried with the command connectap -1 this is the result, don't know how to continue.

When I push the button for 5 seconds I cannot configure it again the device turns the greenlights (after few second of red and amber) and avoid the softap mode.

Please help me.

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@VVillar Device may not be charged, try charging for at least 2 hours and flash again. Were you able to complete device setup after you flashed the first time?

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@VVillar , sorry the GitHub markup language trimmed my original parameter.
the command should be connectap [SSID] [passphrase] -1
for example, these are the logs from my side.

/ # connectap ASUS_5G password -1

[Connect AP] SSID=ASUS_5G, key=password, Security=-1
wlan.ko exists!
kill wpa_supplicant!
killall: wifimonitor: no process killed
[Scan AP]
Successfully initialized wpa_supplicant
eap_proxy:eap_proxy_get_imsi: Not initialized

apssid:ASUS_5G

Find AP:e0:3f:49:f1:7c:dc 5785 -21 [WPA2-PSK-CCMP][ESS] ASUS_5G

OK
[Connectap] AP Proto is WPA2 CCMP
kill wpa_supplicant!
Successfully initialized wpa_supplicant
eap_proxy:eap_proxy_get_imsi: Not initialized

udhcpc (v1.24.1) started
Setting IP address 0.0.0.0 on wlan0
Sending discover...
Sending discover...
Sending discover...
Sending select for 192.168.1.41...
Lease of 192.168.1.41 obtained, lease time 86400
Setting IP address 192.168.1.41 on wlan0
Deleting routers
route: SIOCDELRT: No such process
Adding router 192.168.1.1
Recreating /var/run/resolv.conf
Adding DNS server 192.168.1.1
connect to ASUS_5G successfully!
find softap0

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@VVillar when you see the ip address gone, could you try if you are still connecting to internet? for example adb shell ping 1.1.1.1

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@VVillar Device may not be charged, try charging for at least 2 hours and flash again. Were you able to complete device setup after you flashed the first time?

Hello @jkubicka , yes I was able to complete the first setup, when I tried to update the firmware the battery was at 90%. But I couldn't do it.

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@VVillar , sorry the GitHub markup language trimmed my original parameter.
the command should be connectap [SSID] [passphrase] -1
for example, these are the logs from my side.
/ # connectap ASUS_5G password -1
[Connect AP] SSID=ASUS_5G, key=password, Security=-1
wlan.ko exists!
kill wpa_supplicant!
killall: wifimonitor: no process killed
[Scan AP]
Successfully initialized wpa_supplicant
eap_proxy:eap_proxy_get_imsi: Not initialized
apssid:ASUS_5G
Find AP:e0:3f:49:f1:7c:dc 5785 -21 [WPA2-PSK-CCMP][ESS] ASUS_5G
OK
[Connectap] AP Proto is WPA2 CCMP
kill wpa_supplicant!
Successfully initialized wpa_supplicant
eap_proxy:eap_proxy_get_imsi: Not initialized
udhcpc (v1.24.1) started
Setting IP address 0.0.0.0 on wlan0
Sending discover...
Sending discover...
Sending discover...
Sending select for 192.168.1.41...
Lease of 192.168.1.41 obtained, lease time 86400
Setting IP address 192.168.1.41 on wlan0
Deleting routers
route: SIOCDELRT: No such process
Adding router 192.168.1.1
Recreating /var/run/resolv.conf
Adding DNS server 192.168.1.1
connect to ASUS_5G successfully!
find softap0

Hello @Devinwong , this is the result of the command

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adb shell ping 1.1.1.1

This is the result of that command

When I type the command adb shell ifconfig wlan0
This is the result:

But when I press the power button for 5 seconds never takes me to the setup process again, always turns to amber and then green.
If I go to http://192.168.1.229:3000/ I can see the in the screen the camera recording

But I dont have the IoT hub in Azure (I erased it after the first incident) and now I dont know how to integrate the camera with a new IoT hub because I can not set up again the camera. I think that some program of the first IoT Hub is running locally and the device is stuck. Please help me

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@VVillar It looks like you have the device working - can you check Azure Portal for your IoT Hub?

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@VVillar It looks like you have the device working - can you check Azure Portal for your IoT Hub?

Hello @jkubicka I deleted the IoTHub expecting that can take me to reset the device, what can I do now that I dont have the IoT hub in Azure. Please help me.

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@VVillar Create a new one in your Azure Portal, and then go through device setup again by holding the power button for 5-6 seconds, LEDs will blink red, and connect to the device in your Wi-Fi tray and proceed through the setup steps. In device setup, the new Hub should show up under the subscription screen.

https://azure.github.io/Vision-AI-DevKit-Pages/docs/quick_start/#connect-your-pc-to-the-cameras-wi-fi-access-point

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@VVillar Create a new one in your Azure Portal, and then go through device setup again by holding the power button for 5-6 seconds, LEDs will blink red, and connect to the device in your Wi-Fi tray and proceed through the setup steps. In device setup, the new Hub should show up under the subscription screen.
https://azure.github.io/Vision-AI-DevKit-Pages/docs/quick_start/#connect-your-pc-to-the-cameras-wi-fi-access-point

Hello @jkubicka when I push the button for 5-6 seconds the lights turn green again and I cant see the wifi ssid of the kit, so I cant configure it again. Is there any additional option to reset the device so I can configure again the device?

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@VVillar Great to hear! We're close this ticket. Please let us know if you need help with anything else.

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Run in same issue here. After a couple of days I believe this software is quite buggy....

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I keep on running into this issue. I guess it occurs when no credentials to the Azure Container Registry is given..I have setup createOptions for both edgeAgent and edgeHub:

"createOptions": {
"HostConfig": {
"Dns": [
"1.1.1.1"
],
"PortBindings": {

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