⚠️ Use of this software is subject to important terms and conditions as set forth in the License file ⚠️

This App allows you to define from which email address a ticket update should be sent. It pulls the list of available addresses (Support Addresses) and provides them as options in a dropdown in the app sidebar.

• Ticket sidebar

• Create tickets with different branded email addresses
• Update tickets with different branded email addresses

Installation

1. Create the app with the zip file downloaded from this github page.
2. Browse the "Private App" section of the marketplace.
3. Click on the "Ticket for brand" app.

• Force selection of brand: Make the brand selection mandatory.
• Mandatory requester email: Make the requester email address mandatory.

Voila, reload your Zendesk and everything should be working fine. Go to the new ticket view, select an address in the app (in the sidebar), enter ticket info and click submit. Your ticket should have been created/updated with the given recipient.

Pull requests are welcome.