Comments (12)
Hi @broeder. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:
@magento give me 2.4-develop instance
- upcoming 2.4.x release- For more details, review the Magento Contributor Assistant documentation.
- Add a comment to assign the issue:
@magento I am working on this
- To learn more about issue processing workflow, refer to the Code Contributions.
Join Magento Community Engineering Slack and ask your questions in #github channel.
π You can find the schedule on the Magento Community Calendar page.
π The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.
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Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: π
- 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
- 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
- 3. Add
Area: XXXXX
label to the ticket, indicating the functional areas it may be related to. - 4. Verify that the issue is reproducible on
2.4-develop
branchDetails
- Add the comment@magento give me 2.4-develop instance
to deploy test instance on Magento infrastructure.
- If the issue is reproducible on2.4-develop
branch, please, add the labelReproduced on 2.4.x
.
- If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here! - 5. Add label
Issue: Confirmed
once verification is complete. - 6. Make sure that automatic system confirms that report has been added to the backlog.
from magento2.
@magento give me 2.4-develop instance
from magento2.
Hi @broeder. Thank you for your request. I'm working on Magento instance for you.
from magento2.
Hi @broeder, here is your Magento Instance: https://0eb979046eb4d13b002142d5f3fd9477.instances-prod.magento-community.engineering
Admin access: https://0eb979046eb4d13b002142d5f3fd9477.instances-prod.magento-community.engineering/admin_bf7a
Login: 38d16753
Password: 98bce735ee0a
from magento2.
Account created.
Order placed.
Result:
No mail received on both previous actions.
Magento Instance is not configured to send mail.
Help request: How does one configure Magento Instance to send mail ?
from magento2.
Hi @broeder,
Thank you for reporting and collaboration.
Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.
Steps to reproduce
- Log into storefront using an email you have reading access to.
- Create order.
We have configured with mailhog and we are able to confirmation mails after placing the order from the Backend and Storefront.
Untitled.39.mp4
Kindly recheck the behaviour on Magento 2.4-develop instance and elaborate steps to reproduce if the issue is still reproducible.
Thanks.
from magento2.
Please review steps to reproduce:
Order must be created on Front-End. Not on Back-End.
from magento2.
Hello,
Looks good.
That leaves 2 options:
- We are not on same version. Ours= 2.4.5-p1
- Back-end not configured properly on my side. Can you provide relevant config ?
from magento2.
Hi @broeder,
Thanks for your update.
Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.
Steps to reproduce
- Log into storefront using an email you have reading access to.
- Create order.
Untitled.40.mp4
We have placed the order from the storefront and we are able to get the order confirmation email.
Could you please refer this document https://experienceleague.adobe.com/docs/commerce-admin/systems/communications/email-communications.html?lang=en regarding email communications.
it is recommended to verify the issue on Magento 2.4-develop instance as it is an upcoming 2.4.x release and have latest code base.
Thanks.
from magento2.
Hi @broeder,
We have noticed that this issue has not been updated since long time.β¨Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this.
Thanks.
from magento2.
closed. Bug found. Linked with 3rd party module.
from magento2.
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