Provide lightning support for your customers with the Magento 2 Zendesk Chat, extension that allows you to integrate zopim chat into your Magento 2 with no harm to your website performance.
- No website speed decline
- Improved customer experience
- Personalized customer service
In order to provide your customers with more personalized service Zendesk Chat extension pulls out customers data such as phone number, email and name once they are signed in. It adds this information to chat, so the customer support representative can easily manage it.
Magento 2 code is different from this of the third-party extensions. That’s why integrating third-party modules can influence your website performance. This Magento 2 Zendesk Chat extension was developed in a way to reduce the influence of the third-party code on the loading speed.
Magento 2 Zendesk Chat extension allows you to manage multiple customers at the same time. You don’t have to make others wait while you consult one customer. You can provide lightning support regardless of the number of customers.
No matter how hard you try to provide the 24/7 support for your customer, most times you can’t because of the time difference or simply a huge number of people. So, it is hard to admit, but you will miss some of the chats. However, it is not the reason to worry since Zendesk chat will send the messages to your email.
Zendesk Chat offers you the opportunity to grow, develop and improve your customer support. It provides you the chat statistics, history and other setting to analyse and use for service improvement.
General
- How to install Magento 2 Zendesk Chat Extension
- How to update Magento 2 Zendesk Chat Extension
- How to uninstall Magento 2 Zendesk Chat Extension
Configuration
Please contact us to get a quote https://magefan.com/contact
The code is licensed under EULA.
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