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Felicity is an open soure integrated platform that allows convergence of Service Management, Operations Management, Asset Management into a versatile IT Service framework. The system has an internal workflow engine that powers IT Service Management methodologies covering the area of Request, Incident, Problem and Change Management.

Home Page: http://felicityplatform.com/

License: GNU Affero General Public License v3.0

Perl 92.53% XSLT 0.01% Roff 0.04% JavaScript 3.38% Perl 6 1.83% Shell 0.34% Python 0.01% PLSQL 0.28% CSS 1.48% HTML 0.10% PHP 0.01%
field-service-management helpdesk helpdesk-ticketing itam itsm process-manager servicedesk ticketing-system

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