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Article titles mostly use "you" to mean the report, but sometimes "they".

Text also varies... it's consistent in each article (I think) but the contrast is odd.

What's the best speaker / audience model?
All scripts are a manager talking to a report.

There's a big & costly gap for managers who only really know one view of the world, but need to lead & support people with subtly or dramatically different:

• histories/paths & related fatigue or triggers
• levels & types of privilege
• mental processing styles, strengths & stumbling blocks
• skills the manager doesn't have (& maybe doesn't really understand or value)

The first steps (not enough) are:

1. Learning that there's no "right way" to do anything involving people (sometimes for "most people". But this team is made up of these people)
2. Being actively open to feedback & willing to work

Problem: this still leaves most of the burden of educating the manager on the people they are supposed to support.

And every time the IC has to explain something the manager has never heard of, that just sounds strange and unlikely, that's yet another chance that it won't go so well.

Direction: training? Personally, I think reading articles helps; open-minded lurking in social media discussions and reading good fiction really help... more planning to do here.

I could try to add reading to particular topics, but leaning towards a reading list at the end with brief summaries.

Quite a few are underlying mental models for all of the topics; e.g. Non-Violent Communication.

Scrape notes, kindle, blinkist