intercom / intercom-php Goto Github PK

Hello!

We are often got some errors
2015-03-14 15:43:39 0.21587300 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 15:43:51 0.53412100 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 15:44:18 0.27215200 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 15:56:33 0.21471500 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 15:57:19 0.56658900 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 15:57:41 0.40475400 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 16:00:12 0.43175000 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 16:03:14 0.83226900 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 16:04:49 0.08834600 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users
2015-03-14 16:06:24 0.59697500 [5822]: Internal error - [curl] 60: [url] https://api.intercom.io/users

Code 60 in curl_d.php define ('CURLE_SSL_CACERT', 60);
And also such errors 2015-03-12 11:13:23 0.80077600 [5822]: Internal error - [curl] 51: SSL: certificate subject name '.nextpoint.com' does not match target host name 'api.intercom.io' [url] https://api.intercom.io/users
2015-03-12 11:14:05 0.65313000 [5822]: Internal error - [curl] 51: SSL: certificate subject name '.nextpoint.com' does not match target host name 'api.intercom.io' [url] https://api.intercom.io/users
2015-03-12 11:16:04 0.51287700 [5822]: Internal error - [curl] 51: SSL: certificate subject name '.nextpoint.com' does not match target host name 'api.intercom.io' [url] https://api.intercom.io/users
2015-03-12 11:16:31 0.15936900 [5822]: Internal error - [curl] 51: SSL: certificate subject name '.nextpoint.com' does not match target host name 'api.intercom.io' [url] https://api.intercom.io/users
2015-03-12 11:16:48 0.96651500 [5822]: Internal error - [curl] 51: SSL: certificate subject name '*.nextpoint.com' does not match target host name 'api.intercom.io' [url] https://api.intercom.io/users

Hi,
I am trying to integrate intercom with our symfony app and I am using following code:
public function addPackageCheckOutEvent($user, $package) {
$intercomUser = 'XXXXXX';
$metadata = array(
"checout_date" => $package->getCheckedOut()->getTimestamp(),
"tracking_code" => $package->getTrackingCode()
);
$this->intercomHandler->createEvent(array(
"event_name" => "checkout-package",
"created_at" => $package->getCheckedOut()->getTimestamp(),
"id" => $intercomUser['id'],
"metadata" => $metadata
));
}
When this method executes, server is responding in below manner :
{
"code": 500,
"message": "Client error response\n[status code] 400\n[reason phrase] Bad Request\n[url] https://api.intercom.io/events"
}

Any idea what is going wrong ?

It would be great to allow for bulk requests to the API through this client. The reason I say this, is being in NZ/AU, it's quite demanding of a user to wait 2-3 seconds while all I do is the following:

Update user
Tag User
Record Event

Version info

• intercom-php version: v1.5.0
• PHP version: 5.5.9-1ubuntu4.14

Expected behavior

1. When running a batch update (i.e. tagCompanies()) I expect the update to go through and return any error info in the event of an error. For example, if I batch update 50 company IDs to have tag "xyz", and if one of those company IDs doesn't exist for our account, I would except to receive 20x response that 49 were updated and 1 didn't exist.
2. When receiving a ClientErrorResponseException error I would except the code to not be 0, and for the code/reason info to not be garbled into a string that I have to manually parse. I would also expect different errors to be handled with different exceptions, and not one catch-all exception used with the entire contents forced into the exception message string.

Actual behavior

There are a couple problems here:

1. Why am I getting a "404" error when a company ID doesn't exist in a batch update? That doesn't make any sense and actually took me an hour of debugging thinking the endpoint URL was wrong before I realized what was going on!!!
2. If you DO return a 404, why is that not a CompanyNotFoundException? I can catch specific errors and handle them accordingly but instead you use one generic ClientErrorResponseException and put the code as a string (!) into the exception message. This makes exception handling nearly impossible and it forces me to custom-parse your error string.

Steps to reproduce

$intercom = IntercomBasicAuthClient::factory([
    'app_id' => '123456abcdef',
    'api_key' => '123456'
]);
$intercom->tagCompanies([
    "name" => 'xyz',
    "companies" => [
        [ "company_id" => "goodId123" ],
        [ "company_id" => "badId123" ]
    ]
]);

This fails to update "goodId123", throws a ClientErrorResponseException with the payload:

Client error response
[status code] 404
[reason phrase] Not Found

Logs

Not needed

When I run $intercom->getUsers(); the total_count field in the User model is saying 157, but the All segment in Intercom is saying the correct number 715. Why is that? Also I noticed that many of the "created_at" and "updated_at" fields aren't matching their Intercom in-app numbers, what I assume to be "Signed up" and "Last seen".

On a side note I noticed that the api will only let me pull 60 users at a time, is there any way to increase that? I'm trying to extract my full user model once a day to build metrics and graphs with.

Is id a required field for updateUser, or would it be OK if I update the service config?

My interpretation of the docs at http://doc.intercom.io/api/#create-or-update-user was that specifiying user_id or email should allow me to update the user, and that id is not required?

Note that the following lookup order applies when updating users - id then user_id then email, and results in the following logic -

id is matched - the user_id and email will be updated if they are sent.
user_id match - the email will be updated, the id is not updated.
email match - the user_id will be updated if sent, the id is not updated if sent.

Hi, I'm sending a message from a user by using the example from the docs in the readme but I'm getting unauthorized exceptions the entire time.

Client error response [status code] 401 [reason phrase] Unauthorized [url] https://api.intercom.io/messages

I'm using the exact same example as the one from the docs. Both appid and appkey are set correctly. Any idea what might be wrong with the library?

As per your codes/documentation

namespace Intercom\Exception;

/**
 * Exception when a server error is encountered (5xx codes)
 */
class ServerErrorResponseException extends IntercomException
{
}

Wrong exception is throwing when your server is overloading. Status code: 503 and should be handled by above exception.

Uncaught PHP Exception Intercom\Exception\IntercomException: "Unsuccessful response [status code] 503 [reason phrase] Service Unavailable: Back-end server is at capacity [url] https://api.intercom.io/events" at /mypath/intercom/intercom-php/src/Intercom/Exception/IntercomException.php line 47 {"exception":"[object] (Intercom\\Exception\\IntercomException(code: 0): Unsuccessful response\n[status code] 503\n[reason phrase] Service Unavailable: Back-end server is at capacity\n[url] https://api.intercom.io/events at /mypath/intercom/intercom-php/src/Intercom/Exception/IntercomException.php:47)"} []

I love to stay updated, but IT department upgrade the PHP versions only with the OS Repositories. In our current platform we have 5.5.9 version of PHP.

I think that your business is justly to have more clients using your platform. I think too this situation is present in a lot of organizations, so I think that you have to keep in mind this limitation to fix them. It's only a suggestion, or maybe you can release a version to PHP 5.5 -at least- and other to the current PHP Version like PHP 7 -i.e.-

Version info

• intercom-php version: v3.0.0
• PHP version: PHP 5.5.9

Expected behavior

• To be installed

Actual behavior

• It's not installed when you have PHP 5.5 version

Steps to reproduce (as granular as possible, including screenshots where appropriate)

1. You need to have PHP 5.5.X.
2. execute: composer require intercom/intercom-php

Logs

Loading composer repositories with package information
Updating dependencies (including require-dev)
Your requirements could not be resolved to an installable set of packages.

Problem 1
- intercom/intercom-php v3.0.0 requires php >= 5.5.9 -> your PHP version (5.5.9) overridden by "config.platform.php" version (5.5.9) does not satisfy that requirement.
- intercom/intercom-php v3.0.0 requires php >= 5.5.9 -> your PHP version (5.5.9) overridden by "config.platform.php" version (5.5.9) does not satisfy that requirement.
- Installation request for intercom/intercom-php ^3.0 -> satisfiable by intercom/intercom-php[v3.0.0].

Function nextPage expecting: an Array

In the docs on the intercom-php page (https://github.com/intercom/intercom-php) there is this example of how to get the next page:

You can grab the next page of results using the client:
$client->nextPage($response["pages"]);

That shows $response being an Array. And the nextPage function in IntercomClient.php expects $pages to be an Array:

public function nextPage($pages)
{
    $response = $this->http_client->request('GET', $pages['next'], [

Function handleResponse returns: an Object

But the handleResponse function in IntercomClient.php returns an object not n array:

private function handleResponse(Response $response){
    $stream = stream_for($response->getBody());
    //$data = json_decode($stream->getContents());           // <-- Object
    $data = json_decode( $stream->getContents(), TRUE );  // <-- Array
   return $data;
}

Problem this causes

Here's some sample code showing the problem:

$client = new IntercomClient( '<appID>', '<apiKey>');
$conversations = new IntercomConversations( $client );
$result = $conversations->getConversations( array() );

while( $result->{"pages"}{"next"} )
{ 
    $result = $client->nextPage( $result->{"pages"} );  // <-- Fails... awkward!
}

Have I just missed the point somewhere??

My hack

*I'm not saying this is the RIGHT way to make this better, or that you should do this. I'm just including it to illustrate the problem a bit more.

Locally, I updated handleResponse in IntercomClient.php to return an array (as shown above), and that made my while loop like this, which works now:

while( $result["pages"]["next"] )
{ 
    $result = $client->nextPage( $result["pages"] );
}

ConversationTest.php is expecting a type=user parameter to be set automatically but there's none. Looking at the guzzle definition file for conversation, it doesn't have a default value.

"type": {
                    "location": "query",
                    "required": true,
                    "static": true,
                    "default": "user"
                },

phpunit run below

There was 1 failure:

1) Intercom\ConversationTest::testGetConversations
Failed asserting that two strings are equal.
--- Expected
+++ Actual
@@ @@
-'/conversations?type=user'
+'/conversations'

/Users/dehora/intercom/intercom-php/src/Intercom/IntercomTestCase.php:51
/Users/dehora/intercom/intercom-php/tests/Intercom/Resources/ConversationTest.php:50

FAILURES!
Tests: 77, Assertions: 236, Failures: 1.

The method isValidIntercomError() should be static, otherwise an error will be thrown:
Non-static method Intercom\Exception\IntercomException::isValidIntercomError() should not be called statically

Hi,

In the file "bootstrap.php" under tests folder, line 5

include DIR . '/../vendor/autoload.php';

If I ran phpunit in command line, "up one level" which is ".." is not working for me so I have to manually specify the absolute path for it. It seems it also happened to others, please give a look, thanks.

ly

Version info

• intercom-php version: 2.0.0
• PHP version: 5.6.16

Expected behavior

$leads->convertLead() call with both contact and user identifiers set should merge contact with user and delete the contact.

Actual behavior

When $leads->convertLead() called with both contact and user identifiers set, creates a converted the contact to a new user. System then has two users with same email address.

Steps to reproduce (as granular as possible, including screenshots where appropriate)

1. $lead = $client->leads->getLead('8a88a590-e1c3-41e2-a502-e0649dbf721c');
2. $user = $client->users->getUsers(['email'=>$lead->email]);
3. $response = $client->leads->convertLead(array('contact'=>array('user_id'=>$lead->id), 'user'=>array('user_id'=>$user->user_id)));

Please, assume $contact and $lead exists (and are proper) and so point (3) looks something like following.

$response = $client->leads->convertLead(array('contact'=>array('user_id'=>'8a88a590-e1c3-41e2-a502-e0649dbf721c'), 'user'=>array('user_id'=>'578d39cd1806525670000190")));

$response should return a user object having user_id same as the 'user->user_id' passed to it but it returns a new user_id and adds a new user in the system.

Logs

Hi, I am getting this error message:

Client error response [status code] 404 [reason phrase] Not Found [url] https://api.intercom.io/events

What could be the problem?

Version info

• intercom-php version: v2.0.0
• PHP version: 5.6.20

Expected behavior

Updating user identified by email should update items like name, etc.. I tried this:

$user = [
    'email' => '[email protected]',
    'name' => 'Changed name',
];
$response = $client->users->create($user);

Dumping $response shows correct information about user with newly set up name parameter. But when I open Intercom and find by email, user has the old name.

Steps to reproduce

1. create user
2. try to update params like name
3. the old param values are in Intercom

Logs

I miss the error handling for the library in the documentation, for example, what happens if I try to get a User that doesn't exist? Do you return an Exception? Null? Nothing?

I will just check your code to know how It works, but I think It would be nice to have a better documentation so It would be easier to deploy this to Production. I tried also in your API especification page (http://doc.intercom.io/api/#view-a-user) but I didn't find any information about it.

From my point of view this error handling documentation is as important as how to get/edit/delete resources, because otherwise we are blind regarding error handling, and problems could arise.

Thank you very much.

Hello friends recently bought a plan intercom .

And I would like to get the following data from a form and send that data as a new User 's intercom .

However this error returning me to do this, I'm following the step by step here GitHub and even the developers documents.

Warning: require(vendor/autoload.php): failed to open stream: No such file or directory in /home/u213882019/public_html/Intercom/user.php on line 3

Fatal error: require(): Failed opening required 'vendor/autoload.php' (include_path='.:/opt/php-5.6/pear') in /home/u213882019/public_html/Intercom/user.php on line 3

returns me that error above. I entered the SSH and gave the following command.
composer require intercom/intercom-php
and I fell this screen

however still returns me this error Fatal error: Class 'GuzzleHttp\Client' not found in /home/u213882019/public_html/Intercom/Intercom/IntercomClient.php on line 71

Please can someone help me? Thanks!

Please, fix if intercom api down, for package not crash.

Today 2016-09-21, all intercom api down and we down too...

Hi,

We can't update our server platform right now but are in immediate need to track events in the backend. We run PHP 5.5 on an IIS-platform.

My main question is: how can we and/or you fix this and create a work around?

Version info

• intercom-php version: 2.0.0
• PHP version: 5.5

Expected behavior

• It should work and not give an error message.

Actual behavior

Halts with PHP error:
Parse error: syntax error, unexpected 'function' (T_FUNCTION), expecting identifier (T_STRING) or \\ (T_NS_SEPARATOR) in C:\inetpub\yyy\vendor\intercom\intercom-php\src\IntercomClient.php on line 7

Steps to reproduce

1. Use PHP 5.5
2. Follow the intended installation with composer and usage
3. Look at the error message

It would be a nice feature to allow IDE autocompletion by adding a dockblock at the top of IntercomBasicAuthClient or IntercomAbstractClient.

Example:

/**
  * @method Returned_Class methodName(TypeHint $typehint, TypeHint2 $typehint2) And a comment to describe what the method does
  */
class IntercomBasicAuthClient {}

This will also allow users to know what requests are supported and what not. See #86

I am writing a custom PHP script to use CURL to get all the user IDs within my app (all pages, so I need to create a pagination loop which the Intercom PHP library doesn't support, so am doing it in PHP itself). Once I have all user IDs from all pages, I need to pass these user IDs into the events API endpoint.

I have a PHP script that is running on localhost via MAMP, but see the error below.

My code is below, I have left in commented out code chunks so you can see the multiple things I tried.

<?php
$login = 'string with my app ID';
$password = 'string with my API key';
header('Content-Type: application/json');
// ;charset=utf-8
$url = 'https://api.intercom.io/users';
$additionalHeaders = array(
  'Content-type: application/json',
  'Authorization: string with my appID:string with my api key',
);

//  Initiate curl
$ch = curl_init();
// $ch = curl_init($url);
//Set the URL
curl_setopt($ch, CURLOPT_URL,$url);
// Will return the response, if false it print the response
curl_setopt($ch, CURLOPT_RETURNTRANSFER,1);

curl_setopt($process, CURLOPT_HTTPHEADER, array('Content-Type: application/json', $additionalHeaders));
curl_setopt($process, CURLOPT_HEADER, true);
curl_setopt($process, CURLOPT_TIMEOUT, 30);
curl_setopt($process, CURLOPT_POST, 1);
curl_setopt($process, CURLOPT_POSTFIELDS, $payloadName);
  // Disable SSL verification
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);
//Set the type of authentication to CURLAUTH_BASIC
curl_setopt($ch, CURLOPT_HTTPAUTH, CURLAUTH_BASIC);
//Set the username and password
curl_setopt($ch, CURLOPT_USERPWD, $login . ":" . $password);
//Execute the command
$result = curl_exec($ch);
//Close curl.
curl_close($ch);
//Set the header to be JSON
// header('Content-Type: application/json');

// Will dump a beauty json :3
// echo json_encode($result );
var_dump(json_decode($result, true));
?>

Just what the title says :)

Guzzle is already at version 5.1.0, with 3.9 (the version currently used in Intercom) having been released almost a year ago, which makes it hard for people to keep up.

We use Guzzle 4.0 for our application and were able to install Intercom's package when it still required 4.0 but suddenly you downgraded it to 3.8 and now we're stuck, without being able to upgrade Intercom :(

Version info

• intercom-php version: 2.0.0
• PHP version: 5.5

Expected behavior

Creating object client

Actual behavior

crashing with error complaining about unexpected 'function' in IntercomClient.php line 7

Steps to reproduce (as granular as possible, including screenshots where appropriate)

1. create IntercomClient object
2. run code using php version 5.5

Note:

it would be nice, if new release 2.0.1 would be made, which does not expect php 5.6+ functionality

Version info

• intercom-php version: 3.0
• PHP version: 7.0

Expected behavior

I try to get the complete user from a hook.

$conversation = $intercomClient->conversations->getConversation($request->get('data')['item']['id']);
dump($conversation);
$user = $intercomClient->users->getUsers(['id' => $conversation->user->id]);
dump($user);

$user should contain only one user

Actual behavior

Even if my userId is good (https://app.intercom.io/a/apps/{myappid}/users/{myUserId}/all-conversations exist) $user contains a user.list with all my users. Not only the one I'm looking for

Logs

Hi, first time I'm using intercom-php client.

I get this error all the time:

failed: Client error response
[status code] 404
[reason phrase] Not Found
[url] https://api.intercom.io/events

This code is working

        try {
            $this->intercom->updateUser(
                [
                    'email' => $event->getUserEmail(),
                    'last_request_at' => time(),
                    'custom_attributes' => $event->getUserProperty()
                ]
            );

        } catch (ServerErrorResponseException $e) {

        } catch (ClientErrorResponseException $e) {

        }

This code is not:

        try {
            $this->intercom->createEvent(
                array(
                    "event_name" => $event->getEventName(),
                    "email" => $event->getUserEmail(),
                    "created_at" => time(),
                )
            );
        } catch (ServerErrorResponseException $e) {

        } catch (ClientErrorResponseException $e) {

        }

I have tried with the examples of the documentation as well but I still get the same error ...

Any idea what would be is happening?

Thanks!

The custom_attributes object allows you to send any information you wish about a user with the following restrictions:

• Field names must not contain Periods (‘.’) or Dollar (‘$’) characters

Hello,
I am using intercom-php and try to save user info,

1. can't save information like: avatar, or social_profiles
   $newUser = $intercom->createUser(array(
   "email" => '[email protected]',
   "name" => 'Hello World',
   "last_request_at" => time(),
   "created_at" => time(),
   "avatar" => array(
   "type" => "avatar",
   "image_url" => 'http://url.to.image'
   ),
   "location_data" => array(
   "type" => "location_data",
   "latitude" => $location[1],
   "longitude" => $location[0]
   ),
   "social_profiles" => array(
   "type" => "social_profile",
   "name" =>"facebook",
   "id" => '1234',
   "username" => 'Facebook User Name',
   "url" => 'http://facebook.url'
   )
   ));
   In intercom user with email '[email protected]' was created , but avatar and social_profiles data are empty.
   What I missed?
2. Can't create message from user..
   $text = $intercom->createMessage(array(
   "message_type" => "inapp",
   "subject" => $subject,
   "body" => $text,
   "template" => "plain",
   "from" => array(
   "type" => "user",
   "id" => '123a'
   ),
   "to" => array(
   "type" => "user",
   "id" => '123b'
   )
   ));
   Users Ids : '123a' & '123b' - exist in intercom.
   Any ideas??
   P.S. There are no errors in both cases.

Hi

I need to asign using a conversation to an Admin using intercom API. I found in this link intercom/intercom-ruby#181 that Intercom was working on in but I still don't see any documnetation about how to do it. Do you know if is posible ?

Thanks

Looks like the client still need to use remote_created_at to make a change happen

Hi,

I was trying to do this:

$intercom = \Intercom\IntercomBasicAuthClient::factory([
'app_id' => 'xyxyxyxy',
'api_key' => 'yxyxyxyxyx'
]);

$iUser = $intercom->getUser(
[
'email' => $someEmail
]
);

however I just get a list - and the first user in the list doesn't even have that email address.

Is there a problem with the API or the way I'm using it?
Cheers

Version info

• intercom-php version: 2.0.0
• PHP version: 5.6.7

Expected behavior

Updating via bulk request should not return error, that "The Accept header should send a media type of application/json".

Actual behavior

updating users via bulk request returns error: "The Accept header should send a media type of application/json".
This is the actual response:
{"app_id":"yf209ops","id":"job_v2_c5e0b20a_895d_11e6_9b38_5dea02a373e5","created_at":1475494652,"updated_at":1475494652,"completed_at":null,"name":"api_bulk_job","closing_at":1475495552,"state":"running","links":{"error":"https:\/\/api.intercom.io\/jobs\/job_v2_c5e0b20a_895d_11e6_9b38_5dea02a373e5\/error","self":"https:\/\/api.intercom.io\/jobs\/job_v2_c5e0b20a_895d_11e6_9b38_5dea02a373e5"}}
Users are not updated in Intercom, when checking the link in "error" field, it gives me following message:
{errors:[{code:"media_type_not_acceptable",message:"The Accept header should send a media type of application/json"}],type:"error.list"}

Steps to reproduce (as granular as possible, including screenshots where appropriate)

1. Create new IntercomClient with app_id + app_secret
2. Send bulk request with users and custom attributes, e.g.:

$attributes['plan'] = $user->plan;
$attributes['active'] = $user->active;
$attributes['email'] = $user->email;
$items[] = [
    'method' => 'post',
    'data_type' => 'user',
    'attributes' => $attributes
];

1. Get this error as response

Are there any known issues with the API?

Hello,

The following exception raises everytime I try to create an event in my test app:
Client error response [status code] 404 [reason phrase] Not Found [url] https://api.intercom.io/events

I'm currently using the test app app_id and api_key. The create event function works correctly in my production app.

Thanks

I am new to intercom. I installed it using composer, but I have also tried just including all dependencies myself.

Either way, when I run the following:

$client = new IntercomClient('######','#########');

I get the following error:

Parse error: syntax error, unexpected 'function' (T_FUNCTION), expecting identifier (T_STRING) or \ (T_NS_SEPARATOR) in /vendor/intercom/intercom-php/src/IntercomClient.php on line 7

Line 7:

use function GuzzleHttp\Psr7\stream_for;

PSR7 is installed and so are all other dependencies.

Any ideas?

A call to https://api.intercom.io/events returns a 202 response with an empty " " space in it. This causes issues with Guzzle since it cannot be parsed as json:

{"error":{"type":"Guzzle\Common\Exception\RuntimeException","message":"Unable to parse response body into JSON: 4","file":"/home/vagrant/myapp/vendor/guzzle/guzzle/src/Guzzle/Http/Message/Response.php","line":861}}

When creating a new user exactly one of user_id and email has to be given

Version info

• intercom-php version: 2.0.0
• PHP version: 5.5.9

Expected behavior

Can use IntercomClient

Actual behavior

Syntax error, since you're using the use function syntax which is only available from PHP 5.6, such as here.

Today i have tried to integrate Intercom IO with one of my projects and i had to waste lots of time finding this issue. Intercom site is not providing any response without HTTP ACCEPT header being set to "application/json". Please set it as the default header in all curl requests to make a use of this library.

If possible then please provide option for debuging by setting CURLOPT_VERBOSE to true. You can also raise an exception if the response from server is other then HTTP 200, like in this case it is always 406.

Version info

• intercom-php version: 1.5
• PHP 5.5.9-1ubuntu4.14 (cli) (built: Oct 28 2015 01:34:46)
  Copyright (c) 1997-2014 The PHP Group
  Zend Engine v2.5.0, Copyright (c) 1998-2014 Zend Technologies
  with Zend OPcache v7.0.3, Copyright (c) 1999-2014, by Zend Technologies
  with Xdebug v2.2.3, Copyright (c) 2002-2013, by Derick Rethans

Expected behavior

An array list of companies

Actual behavior

Null

Steps to reproduce

1. Install provided setup with composer.
2. Set up a call to get companies list
3. check the result

Logs

Hi

I installed intercom PHP from https://github.com/intercom/intercom-php .
When I created second instance after created first intercom instance, second instance is not working.
Second instance is for other class.
For example:

require "./vendor/autoload.php";

1. $client = new IntercomClient();
   $client->users->create([
   "email" => "[email protected]"
   ]);

2. $usersMdl = new App_Models_Users();

Second instance is not working. When IntercomClient(); instance is not there. Second instance ie working fine

Version info

• intercom-php version: latest
• PHP version: 7.0.8

Expected behavior

The instance which is created after intercom client will work as like other instances

Actual behavior

The instance which is created after intercom client is not working

Steps to reproduce (as granular as possible, including screenshots where appropriate)

1. create intercom instance
2. create another instance after intercom instance

Logs

instance is not found

Brand new to this API today, but a few successful calls to the getUser() and was able to tag the user... I tried to call the createEvent() and got this.

:: Client error response
[status code] 404
[reason phrase] Not Found
[url] https://api.intercom.io/events on 47 in Intercom/Exception/IntercomException.php

I have been pulling my non-existing hair over this one! Since the "i" on the src/intercom folder isn't a capital letter composer class-loading doesn't work for this package on UNIX servers. It does work on a local Mac however, since it is case-insensitive (but case-preserving).

The "I" must be captial in order for autoloading to work.

Version info

• intercom-php version: 2.0.0
• PHP version: 5.6.16

Expected behavior

$client->leads->getLeads(['created_since'=>2]); Call should return filtered results that are about few hundred leads in my case.

Actual behavior

$client->leads->getLeads(['created_since'=>2]); call returns over 4000 pages of 50 instances per page that are same as if I omit "created_since" parameter.

   [type] => contact.list
    [pages] => stdClass Object
        (
            [type] => pages
            [next] => https://api.intercom.io/contacts?created_since=2&per_page=50&page=2
            [page] => 1
            [per_page] => 50
            [total_pages] => 4072
        )

Steps to reproduce (as granular as possible, including screenshots where appropriate)

1. $client = new IntercomClient(PAT, null)
2. $client->leads->getLeads(['created_since'=>2]);

Am I missing something or it actually has some issues?

Can we have a interface to check the API limit?

Example:

$company = $intercom->getCompany($company);
$callsLeft = $company->meta->rate_limit;
$endOfWindow = $company->meta->limit_ending;

Hi,

The bulk endpoint gives an error when trying to bulk update users. The response object gives me the following error https://api.intercom.io/jobs/job_fc818dca_718f_11e5_b9f6_61cc213f55b0/error

Basically it is complaining about a wrong Accept header, but I'm sending the correct value "application/json".

In Php, empty associative array are JSON encoded as "[]" and so, sending:

POST https://api.intercom.io/events
{"created_at":1430841996,"event_name":"merchant_created","metadata":[],"user_id":"1"}

Gives

{
    "type": "error.list",
    "request_id": "7e654619-03e4-43e8-aaef-8d0c82850bf2",
    "errors": [
        {
            "code": "parameter_invalid",
            "message": "found unpermitted parameters: metadata"
        }
    ]
}

A possible solution would be to remove metadata field is it's empty.

Docs: getConversation can take an option

In the Intercom docs (https://developers.intercom.io/reference#get-a-single-conversation) it says you can optionally request that messages be returned in plain text:

Code: getConversation doesn't have a parameter for options

But in IntercomConversations.php, the function getConversation only takes one parameter:

public function getConversation($id) {
    $path = $this->conversationPath($id);
    return $this->client->get($path, []);
}

Problem this causes

I can't retrieve the messages of a conversation in plain text.

My hack

*I'm not saying this is the RIGHT way to make this better, or that you should do this. I'm just including it to illustrate the problem a bit more.

Locally, I updated the function getConversation in IntercomConversations.php to accept options:

public function getConversation($id, $options) {
    $path = $this->conversationPath($id);
    return $this->client->get($path, $options);
}

Now I can get messages in plain text:

$client = new IntercomClient( '<appID>', '<apiKey>');
$conversations = new IntercomConversations( $client );
$convo = $conversations->getConversation( $conversation["id"], array( "display_as" => "plaintext" ) );

Hello,

Is it possible to use bulk user creation ? (from https://doc.intercom.io/api/#bulk-user-creation).

Or is it something planed ?

Thanks you,

Thomas Decaux

custom_data should become custom_attributes in the readme.

According https://doc.intercom.io/api/#event-metadata-types
I'm try to create Event using php

$intercom->createEvent(array(
  "event_name" => "placed-order",
  "created_at" => 1391691571,
  "user_id" => "314159",
  "metadata" => $more_metadata
));

If pass $more_metadata such as empty array []
In this case i got error Bad Request response from Intercom.

It not critical and I add if, but if you fix it will very fantastic =)