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google-stt-nlp-verint-adaptor's Introduction

Google Cloud AI Verint Adaptor

This adaptor is not official and is provided for anyone to use. No SLA is provided.

Setup

  1. Enable the Cloud Natural Language API
  2. Enable the Cloud Speech To Text API
  3. Generate a service account from the Google Cloud Console, it should provide you with a JSON key file.
  4. Place the JSON key file in any directory and note down the path.
  5. Run gcloud auth activate-service-account ACCOUNT --key-file=KEYFILELOCATION making sure to substitute the correct ACCOUNT and KEYFILELOCATION
  6. In the same directory as package.json run npm install to install all dependencies required
  7. Run node index.js -p str -k str -g str -l str -s num -e str -d bool, substitute your values as necessary.
    • Run node index.html --help for an example and more information of parameters!
    • Supported sttEncoding can be found here
    • Supported sttLanguage can be found here

Limitations

  • Multi Language Entities from NLP cannot be merged due to edge case.

    Example. 同埋discount

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