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ritchiecarroll avatar ritchiecarroll commented on May 23, 2024

So long as there are errors on the screen, you will not be able to click "Save". You will need set the "Phase" to a valid value for each the voltages and currents.

BTW, we have improved the algorithm to "guess" the phase based on common PMU phasor labels and this will be in the next openHistorian release coming out soon.

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arz-ece avatar arz-ece commented on May 23, 2024

Thank you Ritchie for the information, but I had put all phases to a valid value before and the problem still prevailed.

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ritchiecarroll avatar ritchiecarroll commented on May 23, 2024

If there are no "red errors" then the "Save" button should be enabled. You can also press "F12" on the browser to see if there are any reported errors.

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arz-ece avatar arz-ece commented on May 23, 2024

I ran this on Internet Explorer instead of Chrome browser and this is the Error I got:

image

I was already logged-in with my Windows authenticated user account, so I can't understand why it shows this.

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ritchiecarroll avatar ritchiecarroll commented on May 23, 2024

I think on IE that may be a normal message. Did Chrome report any messages?

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arz-ece avatar arz-ece commented on May 23, 2024

I think on IE that may be a normal message. Did Chrome report any messages?

Chrome did not report any error messages.

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ritchiecarroll avatar ritchiecarroll commented on May 23, 2024

Since this new web-based UI for adding devices is giving you trouble, I suggest using the "openHistorian Manager" application than can be found on the start menu.

Just use the new device wizard to add a new device.

Thanks,
Ritchie

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arz-ece avatar arz-ece commented on May 23, 2024

Thank you for the prompt reply Ritchie. I have the following problem with the OpenHistorian Manager. I had even stopped OpenPDC and tried to add device, but still same error!

I am trying to request connect with the same connection file that I am using to Stream and archive the PMU data.

OpenHistorianManager_Error

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ritchiecarroll avatar ritchiecarroll commented on May 23, 2024

I thought the web page just wouldn't allow you to press the Save button, did you see this same error message on the web interface?

Anyway, this message says you cannot connect to device. Does PMU Connection Tester connect to target device OK? You can download tool from here:

https://github.com/GridProtectionAlliance/PMUConnectionTester/releases

Thanks,
Ritchie

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ritchiecarroll avatar ritchiecarroll commented on May 23, 2024

FYI - I am closing this issue as this seems like more of a usability issue than a software problem.

Please feel continue this conversation at our discussions board for assistance with software usage:

https://discussions.gridprotectionalliance.org/c/gpa-products/openhistorian

Thanks!
Ritchie

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