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samertm avatar samertm commented on June 18, 2024 1

Hey!

I was able to reproduce the issue, and we have a fix for it internally. If you want to get the fix early, keep an eye on the Dropbox forums for the v53 beta build, which should go out about two weeks from now. (To install from the forums, untar the tarball into your home directory. It'll unpack the .dropbox-dist folder there.)

If you don't want to mess with that, v53 should be released as the stable version about 5 weeks from now. At that point, your Dropbox client should auto update to that version.

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nipunn1313 avatar nipunn1313 commented on June 18, 2024

Hi - thanks for the report!
The current intended behavior is for you to issue dropbox autostart n and to have that persist across restarts.

Can you report on what happens with the following steps

  1. Start the Dropbox CLI on linux
  2. Issue dropbox autostart n
  3. Reboot your machine [ Dropbox should not autostart ]
  4. Reboot your machine again [ Dropbox should continue to not autostart ]

Can you elaborate (potentially providing screenshots) of the issue you're seeing?

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nipunn1313 avatar nipunn1313 commented on June 18, 2024

If you post or direct-message me your email associated with your Dropbox account, I can take a look at some of your log files.

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andrade avatar andrade commented on June 18, 2024

I'm currently not near the machine with Ubuntu 18.04, but the behavior you describe is correct. The dropbox autostart command works fine as far as I can tell: it disables autostart.

However, if I then (after issuing the dropbox autostart n command) start Dropbox (via CLI or GUI): this creates a file at ~/.config/autostart/dropbox.desktop that makes Dropbox autostart during reboot.

There is an option in the GUI that is supposed to disable autostart, and mine is indeed disabled (the box is not checked), but that checkbox appears to do nothing.


Continuing the steps you provided:

  1. Start Dropbox on linux
  2. Quit Dropbox
  3. Reboot machine [ Dropbox autostarts, but shouldn't ]

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nipunn1313 avatar nipunn1313 commented on June 18, 2024

Ah I see.

For context, the nautilus-dropbox CLI typically operates by communicating with the Dropbox app over a socket.

Running dropbox autostart n here on the CLI (

def reroll_autostart(should_autostart):
) will change the autostart value directly without talking to the Dropbox App.

However, the Dropbox application also internally manages the autostart state separately. It sounds like there are two bugs suggested here by the evidence.

  1. The CLI and the Dropbox Application manage autostart independently
  2. The Dropbox application's internal autostart management (via GUI)

1 - solution is likely to have the CLI communicate over the socket to the Dropbox Application
2 - we'll have to look into it to investigate what's going on. It would be really helpful if you could provide us the email associated with your account so we could look at logs, just to make sure we're reproing the same thing. (you can email me directly [email protected] or post it here).

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andrade avatar andrade commented on June 18, 2024

I don't feel comfortable providing my Dropbox email address.

In any case, I don't see how Dropbox would have access to the local settings I change on the app (e.g. start on boot, limit download/upload rates, etc) unless the Dropbox app is sending these details back to HQ.

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nipunn1313 avatar nipunn1313 commented on June 18, 2024

Dropbox uploads logfiles of operations to Dropbox servers to help debug issues like this (like you inferred). Access to logs is limited within the company to those who require it for debugging.

It is understandable not wanting to share your information. In that case, we can try to reproduce using the steps you described.

Thanks for the report

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andrade avatar andrade commented on June 18, 2024

Ah, I see. Thank you for the explanation.

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samertm avatar samertm commented on June 18, 2024

v53 is out, please re-open if this is still an issue.

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