Comments (1)
This problem is discussed multiple times in various issues and discussions, most recently here:
Almost certainly the token was used to connect to the Ring API without capturing the immediately updated token, which includes additional information required for registering for push notifications on future connections. The token will work fine the first time, but as the Ring API does not allow for changing the destination of push notifications during future startups, if you don't save this updated token immediately after first connect, future connections to the Ring API will not be able to receive push notifications.
The only solution after that point is to delete the connection from Ring Control Center, re-authenticate, and be 100% to capture the updated token immediately on connection:
https://github.com/dgreif/ring/wiki/Refresh-Tokens#refresh-token-expiration
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