znuny-quickdelete's Introduction

Hi there 👋

I'm Denny, developer from Berlin, Germany

Languages and Tools

My Work

Currently I am working on the ticket system Znuny.

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

Enjoy!

Your Denny Korsukéwitz 🚀

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znuny-quickdelete's Issues

Not really an issue: Upload to OPAR

Hi Denny,

I'd like to ask if you would upload your add on to OPAR (http://opar.perl-services.de). This add on looks interesting...

Kind regards,
Renée

Generic Agent GUI

Hi @SynPrime,

let's move on.
Now we need a GenericAgent, which we can create via CodeInstall->PackageSetup->ObjectAdd
Here you can see what the way should look like.
I'll just leave you alone for now and wonder how far you'll get.
:)
Please, Don't hesitate if you need help.

CodeInstall in SOPM

<CodeReinstall Type="post"><![CDATA[
        $Kernel::OM->Get('var::packagesetup::OTRSQuickDelete')->CodeReinstall();
    ]]></CodeReinstall>
<CodeInstall Type="post"><![CDATA[
        $Kernel::OM->Get('var::packagesetup::OTRSQuickDelete')->CodeInstall();
    ]]></CodeInstall>
<CodeUninstall Type="pre"><![CDATA[
        $Kernel::OM->Get('var::packagesetup::OTRSQuickDelete')->CodeUninstall();
    ]]></CodeUninstall>
<CodeUpgrade Type="post"><![CDATA[
        $Kernel::OM->Get('var::packagesetup::OTRSQuickDelete')->CodeUpgrade();
    ]]></CodeUpgrade>

var::packagesetup::OTRSQuickDelete
Example: https://github.com/OTRS/ITSMConfigurationManagement/blob/rel-6_0/var/packagesetup/ITSMConfigurationManagement.pm

GenericAgent
- check if exists
- create job if not

    $GenericAgentObject->JobAdd(
        Name => 'JobName',
        Data => {
            Queue => 'SomeQueue',
            ...
            Valid => 1,
        },
        UserID => 123,
    );