Seeking isn't work on IExplorer 11.0 about rx-player HOT 8 CLOSED

Hello.
Do you seek with the UI, or directly with the API ? If so, what parameters do you use for the seekTo call ?
We tried on our side on an IE11 on Windows 10, we didn't have seeking problems.

For standalone demo, what is the player state ? ( player.getPlayerState() ). Do you see any error or warn log that you wouldn see on Chrome ?

from rx-player.

I tried both UI and API but it's not working. I'm trying this one ( player.videoElement.currentTime = 25 ) which it's perfectly working with chrome. On chrome there is no problem player.getPlayerState result is "PLAYING". However it's stuck on "LOADING" when i try it with iexplorer.

I installed win10 on virtual machine. Weird but i can seek with iexplorer on windows 10. But i can't use standalone player on windows 10 iexplorer too. When i try EDGE on win10 standalone player works too. So i don't want to change my windows it's a lot of work i have tons of program installed. Do you have any suggestion ? Why seeking isn't work on win8.1 ?

I install fresh win8.1 on virtual machine for testing and -shocking- i can seek with iexplorer. Then i think it's problem with my current os for confirm this i told my two friends (they are using win8.1 as well) to go demo page and test the seeking with iexplorer. They couldn't seek either. They can seek only with DirectFile mode. After tons of testing i figured out. If i install "KB2919355" this update on fresh installed win 8.1 seeking feature isn't work. I don't know whats coming with that update but it's breaking the rx-player's seeking feature.

It should be difficult to fix so i will use it on windows 10 machine but can you help me just about standalone player ? I can't use standalone player on iexplorer neither win 8.1 or win 10. I really need it. Thanks!

Update : I found a hotfix for seeking problem on internet explorer - windows 8.1. This problem starts after KB2919355 update. Here link for hotfix : https://support.microsoft.com/en-us/help/2956283/internet-explorer-11-crashes-when-you-turn-on-or-turn-off-enterprise-m Someone can be have same problem.

Update 2 : Seeking feature on the virtual machine is broken now. I just wanted to checked it if it's still working but nope. I lost my hope on seeking video with windows 8.1. I will upgrade my system to windows 10. I just need to fix standalone player for now. It's not working iexplorer in any OS.

from rx-player.

Hi !
The find method on an array object does not exists on all IE. The demo provides a polyfill for the method, this is why the rx-player does not throw any exception in it.
I'll work on creating the polyfill directly on the lib, i'll keep you updated !

Thanks for your returns about seeking problems on IE !

from rx-player.

Hi!
Standalone player is working now on IE. I changed "rx-player.js" with "rx-player.min.js" and it's worked. I didn't know that they are different. But "rx-player.js" is working perfectly except iexplorer. With "rx-player.min.js" and standalone demo i can play videos on iexplorer but can't seek. Do you think this seek problem can be fixed on your code side ? Or it's can't be fixed because of iexplorer problems on win 8.1 ?

You are very welcome! I really liked rx-player thanks for this project!

from rx-player.

Hi!

This issue should now be resolved with the v3.3.1.
Could you check it on your side to be sure we're talking about the same issue?

Thank you for opening issues by the way, it leads to a more stable player on our side. It's one of the perks of being on an open-source project!

from rx-player.

Hi!

Earlier version of rx player only works with "rx-player.min.js" on iexplorer. But with a updated version i can use "rx-player.js" too on iexplorer. It's start playing but seeking problem still there. I can't seek on iexplorer neither rx-player or rx-player.min.

You're welcome. I wish i could help you guys. But i don't have any javascript/typescript experience. I don't have any idea about this seeking problem. Thanks for keeping it updated! 👍

from rx-player.

Me again!

I don't reproduce the problem on my side. Based on your informations, I'm afraid that the issue is more linked to a specific buggy IE version than the RxPlayer :/. That might be very difficult to fix.

Just to be sure this issue exists under normal conditions, we should make sure those two points are respected:

1. seeking should only be done with the seekTo method. I'm under the impression that you do it through player.videoElement.currentTime.
2. seeking is done after the player reached the state LOADED (any state beside STOPPED and LOADING - and ENDED if the stopAtEnd constructor option hasn't be set to false). If you need to seek at the beginning, you can use the startAt loadVideo option.

Can you ensure me that it's the case on your side?

(If not, that's not as problematic for us. We might just add some precisions in our documentations).

from rx-player.

Closed for inactivity reasons.

We did not succeed to reproduce this issue. You're welcome to re-open the ticket if this problem is still here for you.

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