callstats-io / amazon-connect-reference-dialer Goto Github PK

I have been asked to install this package into a few Salesforce organizations that are already running Amazon Connect CCP Adapter (which includes it's own configurable Salesforce Call Center records.)

Is it possible to use this managed package in tandem with the Amazon Connect CCP Adapter Call Center (where we had added our direct Amazon Connect CCP URL)

When I install the managed package I have a new CallCenter which the README seems to indicate is where I should configure and add my call-center users.

I have added my Amazon Connect CCP URL here, but as my users are already configured to another call-center (and I do not believe they can be aligned to more than one) is it possible to use the CallStats.IO package and the Amazon Connect CCP Adapter at the same time?? (which includes metadata variables from Amazon Connect, and related record screen/activity pops).

Thanks