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agomezmoron avatar agomezmoron commented on May 27, 2024

Hi,

Does the machine have internet connection?

ping -c 5 8.8.8.8

Does the machine have enough RAM memory available? And disk space?

free -m
df -H

Can you stop the services when running the tool?

sudo /opt/bitnami/ctlscript.sh stop
sudo /opt/bitnami/bndiagnostic-tool
sudo /opt/bitnami/ctlscript.sh stop

If you continue running into issues when running the tool, please post here the output of the commands above.

from vms.

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