Comments (7)
NiklasHogefjord
commented on June 26, 2024
Hi Daniel,
Get in touch with Billmate support directly regarding this issue. We will need to look into the payment gateway logs in order to see what has happened here.
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DanielMarklund
commented on June 26, 2024
I made Stefan at Billmate aware of this and he has passed it on to their developers. @NiklasHogefjord
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OskarOstlund
commented on June 26, 2024
@DanielMarklund
Would it be possible for you to resend the gateway logs here? they seems to have been left with Stefan when he left the company.
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NiklasHogefjord
commented on June 26, 2024
Closing this ticket since we don't have access to the logs. Please feel free to re-open it if you have more information regarding the issue @DanielMarklund (or if you can email Billmate logs for a failed purchase).
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DanielMarklund
commented on June 26, 2024
I have already sent more information to Billmate June 4th. Was sent to @OskarOstlund. I've been waiting for a solution on this. @NiklasHogefjord
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DanielMarklund
commented on June 26, 2024
@OskarOstlund I have re-sent the information to your direct e-mail, with the title "Underlag till issue 145".
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NiklasHogefjord
commented on June 26, 2024
Hi @DanielMarklund, did you send the logs for the entire purchase sequence? I would need to look into details here :)
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Related Issues (20)
- Move #bco-wc-form inside the checkout form HOT 3
- Validate phone number input HOT 1
- Öppna Mobilt BankID"/IOS
- Disable checkout if no delivery method exists. HOT 1
- Rounding error "Total Summa med Skatt är inte lika med Total Summa Exklusive Moms, Total Skatt och Avrundning" HOT 8
- Delivery address not always saved in WooCommerce order (but it's saved in Billmate Online) HOT 5
- Billmate checkout hash is missing HOT 4
- Test titel
- Woocommerce order loops "invoice fee" in order view but not in BO.
- As a customer, i want to be able to handle orders from the nordic countries HOT 2
- Make private magic functions public HOT 1
- Merchant has reported that the invoice fee is written twice. HOT 2
- customer at times missing clarification what purchase was made. HOT 3
- If you change currency mid purchase will that result in different currencies in BO and the store. HOT 2
- Include Cart.Total.withouttax not always match articles withouttax HOT 1
- Checkout->continue without PNO and then selecting trustly will redirect you back to the checkout HOT 2
- Customer not redirected to woocommerce native checkout if country not allowed. HOT 1
- Use Total.rounding HOT 1
- Merchant gets link but cannot get redirected.
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