Oliba is an open-source multi-stakeholder customer success system that helps you build better relationships with your customers. It's built with Elixir and Phoenix and is currently in beta.

This is a fork of Papercups which was placed in maintenance mode. We owe them a debt of gratitude.

The fastest way to get started is one click deploy on Heroku with:

• Reply from email - use Papercups to answer support tickets via email
• Reply from SMS - forward Twilio conversations and respond to SMS requests from Papercups
• Custom chat widget - a customizable chat widget you can embed on your website to talk to your customers
• React support - embed the chat widget as a React component, or a simple HTML snippet
• Slack integration - connect with Slack, so you can view and reply to messages directly from a Slack channel
• Markdown and emoji support - use markdown and emoji to add character to your messages!
• Invite your team - send invite links to your teammates to join your account
• Conversation management - close, assign, and prioritize conversations
• Built on Elixir - optimized for responsiveness, fault-tolerance, and support for realtime updates

Check out our docs at docs.papercups.io

We ❤️ contributions big or small. See CONTRIBUTING.md for a guide on how to get started.

MIT © Papercups